Oil Exchange

Write a Review903-723-5800

I've been doing business with this establishment for many years. Most professional group of ladies and gentlemen. Will be telling all my friends. Go see them you won't be diss appointed

I took an Altima in last year to get an oil change. I was the only customer there at the time. Several employees were standing around my car, so I figured I would get the job done right and be out in no time. I was right about one thing, I got in and out quickly, but that's where it stopped. Since they vacuum the car as part of the deal, I figured I'd go get it washed. The first thing I noticed was that the back seat area was not vacuumed at all. Oh well, the car wash had free vacuums, so I did it myself. About a month and a half later (this car is not driven a lot) I was under the hood and decided to check the oil level. It was over a quart short and the oil seemed rather dirty for only being driven 1100 miles. My first thought was that the car was burning oil, so I added a quart, which didn't completely fill it. I noted the level on the dipstick and wrote down the mileage. After some additional time had passed and I had driven another 1100 miles, I checked the oil level again. It was exactly where I filled to when I added the quart of oil. This car isn't burning oil, the Oil Exchange shorted me over a quart of oil. Based on the color of the oil. I wonder if they ever changed it at all. Maybe they just put on a new filter and left it like that. I'm not sure, but you can bet I won't be going back there for another oil change. A car is too big of an investment to risk having it ruined by an incompetent service facility.