Northwest Door Inc

http://www.nwdoorservice.net

(253) 948-4553

9001 Pacific Ave
Tacoma, WA 98444

OPEN NOW

Monday 7:30am - 5:30pm (show)

Monday 7:30am - 5:30pm

Tuesday 7:30am - 5:30pm

Wednesday 7:30am - 5:30pm

Thursday 7:30am - 5:30pm

Friday 7:30am - 5:30pm

Saturday closed

Sunday closed (hide)

24 hour emergency service

47.175145 -122.432924
http://www.dexknows.com/business_profiles/northwest_door_inc-b241872

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Trusted Since 1946.

Hours:
MON 7:30am - 5:30pm TUE 7:30am - 5:30pm WED 7:30am - 5:30pm THURS 7:30am - 5:30pm FRI 7:30am - 5:30pm SAT closed SUN closed

24 hour emergency service

Description: Northwest Door Inc has been offering the Puget Sound area quality garage doors, parts and top-notch service for more than six decades. We're locally owned and operated and work with home owners and businesses.

In addition to fast, friendly and courteous customer service, we provide:

- Garage Door
- Garage Doors
- Garage Door service
- Garage Door installation
- Spring Replacement
- Rollers
- Cables
- 24-hour emergency service

You can rely on us and our reputation of providing superior customer service and premium quality products.

Call us today for a free estimate.

Category: Residential Garage Doors|Home Safety and Accessibility|Progressive Home Ideas|Residential Doors and Windows|Budget Home Ideas|Doors|Residential Doors|Garage Ideas|Home Projects|Residential Windows|Garage Doors

Service Area: Serving: Tacoma WA (Metro), Seattle WA (Metro), Tacoma WA (Metro), Kitsap County WA (Metro), South King WA (Metro), Puyallup WA (Metro), Greater Eastside WA (Metro), Olympia WA (Metro), Bainbridge Island WA (Metro), Snohomish County WA (Metro)

PHOTOS AND VIDEOS (8)

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AWESOME staff & product

by Robyn Macky , 01/13/2013

Can not express enough how pleased we are with the total experience from initiation to completion; Great staff, Exceptional service. Gary was always available to answer questions; is knowledgeable about every aspect of his product line; walked us thru the timelines of each step and followed up after installation to make sure he had met our expectations.Bobby was a dream installator. ON TIME, Professional; a master at his skills; AND, did a spotless cleanup!! I would highly recommend NW DOOR to anyone looking for an affordabale, conscientious and professional company.

Garage Door Service 12/26/11

by Jim R. - Gig Harbor , 12/26/2011

When my old garage door opener broke I needed a new one ASAP. The cables on my door were also messed up and I couldn't get the door opened manually. I called every garage door business in the yellow pages and nobody came close to the price Northwest Door quoted me for a Lift Master unit. I was told that the labor costs would depend on how much damage had been done to the cables and the work the installer would have to put into it. This is where I thought I would get taken but I stuck with Northwest Doors because of the great deal on the unit. They also threw in an extra remote control and an outside key pad. Rudy, the installer, was right on time and did an excellent job. He worked quickly and had the new unit installed in less than 3 hours. This of course cut down on the labor costs I feared. Rudy even offered to dispose of my old unit for me. The best part was when I received the bill. It was MUCH less than what I thought it would be. I highly recommend Northwest Door.

Garage door service

by Chuck , 10/04/2011

Had a garage door installed. The individual who installed it told me "if you ever had a problem with it to call him", and he would come by, and that he did not live too far away. I always had a clunking noise since the install, as it neared half-way closed. I kept putting off calling as I am very busy, so I will take some blame. I finally called, and was told that I had to pay $80.00 an hour to correct the issue, because I am over the warranty period by a few months. What a crock. The door with installation ran me $1800. This is not good customer service. Another company I feel that leaves their clients in the "burn pit". Go with a company who is truly customer oriented. I do not feel Northwest doors takes care of the customer. They sure dropped the stone on me.

Response from Business - 05/11/2012
Northwest Door strives to provide exellent customer service. We instruct our installers to refer any concerns from customers directly to our sales and office staff.Since reading this review I have reinforced that policy with our entire installing crew. I encourage all our customers to contact us right away with any concerns and we can address them while the door is still under warranty. Our one year warranty should be enough time, even for the busiest person to contact us with problems.We try to be liberal with our warranty terms and they are spelled out in several areas including the brochures, the invoice, and on our website.

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