BlackPoint IT Services is an IT company in business since 1977 with offices in Seattle, Portland, Phoenix, and Tucson Flagstaff. We primarily serve small to mid-sized businesses across United States. We specialize in several areas of technology including virtualization, cloud infrastructure, unified communications, IT security, service desk, managed services, and structured cabling.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

01/10/2012

anti-virus question

I phoned to ask about anti-virus question on my computer but was told no free question answered ,well I guess maybe I am not important enough or not enough $ to be wasting there time.

11/03/2009

Exec. VP

We are a small company of 11 employees.I have been using NWCS for about 6 years. They are the best I have ever worked with. They excell at customer service and are proactive in spotting problems before they happen. You won't be disappointed.

06/24/2009

Northwest Computer Support knows there stuff. The best computer support in Seattle Washington area!

Our IT department budget meant we needed to stick to our current staff? Northwest Computer Support installed a remote network monitoring tool that allowed us to work more efficiently and save money. There team has up on all the latest in technology, extreme;y professional and always available when we need them

04/14/2009

Northwest Computer Support "The complete IT Solutions Company" You'll the BEST!

We have a large firm with 100 computers. The company we utilized to provide service and network infrastructure was fair at the best, the funny thing was really did not know it. Since retaining Northwest Computer Support our overall costs have gone done, our uptime has increased dramatically and NWC Support has actually made our people smile more often.Managed Services are provided by NWCS, they take care of any issues that arrive remotely, push new software and patches down to us whenever needed, and our Network has become more secure. A few months ago we needed to fill a few positions here, and much to our delight we found that NEC Support also provided staffing solutions. Wow- Kristi had our positions filled with 10 days, and these employees turned out to be some of our best.I have come to realize the importance of having a firm such as NWCS that has the experience, knowledge and manpower to maintain our infrastructure is much more cost efficient then attempting to do so in house,

03/20/2008

Great service

I+ve recently had computers repaired by this company and they took care of the repairs quickly and correctly. I have also sought assistance with emergency network problems and they have been able to send someone out right away. As a computer professional, I have no hesitation recommending them.

03/20/2008

Service was exceptional

Northwest Computer Support has been servicing our network, printers and computers for over six years now. Dawn Ashworth is my contact and she is the most attentive and thorough rep I've had from any vendor. Prices are reasonable and the tech staff is very knowledgable. I highly recommend them to all!!!

11/27/2007

worst tech support experience ever!

This place was my worst tech support experience EVER. They screwed up my laptop twice and broke all kinds of procedures and regulations, including forging my own handwriting where I should have written the problem description on the repair orders! Stay away from this place!!!

10/11/2007

Not worth the call

I called with simple question yes or no computer question and they were unwilling to put me through to someone to answer it. F- in the customer service department. Couldn't pay me to use them.

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 206-575-9511

Fax Number: 206-575-3128

TollFree: 866-575-9512

Brands
Microsoft Hewlitt-Packard Watchguard Sonicwall Cisco
Categories
Computer Network Design & Systems, Computer System Designers & Consultants
Suggest an Edit