PHOTOS AND VIDEOS (12)
POOR BUSINESS PRACTICES!!!!
by C.S. , 09/24/2015
I hired the owner Bob Thompson to appraise some marital property located at my ex husband's house. I contacted him yet he continued to call my ex regarding my ability to make it to the scheduled times. Very unprofessional. After we finally got it all wrapped up I asked him how I should settle up (pay) him. He said "it's all been paid for by your ex." I expressed that that was not what I had understood. I understood that we would each pay for our respective appraisals. He again contended the ex was paying. Ok!Fast forward a few weeks... I get a call from mr Thompson saying I owe him for the appraisal. I expressed that I would try and get by his shop. Well I forgot. I forgot a couple of times (I'm a busy single mom of 3 with some very active kids and I work full time.... I forget whatever isn't on my "list." Having already forgotten several times he calls me again. I apologized again for forgetting at which point he says I need to pay that night because he will be out of town for 2 weeks. He then goes on the threaten a late fee of $100 if I don't!! I am not accustomed to paying bills I have not received either electronically or by paper. Nonetheless this made me question his ability to conduct proper business transactions. I don't pay that night and instead call his shop and request they mail me an invoice by which I may pay via mail (since I do have a very busy schedule) he refuses!!!! Says that's not how it works and that I must come to his shop. Mind you.... I've never even stepped into his shop nor have I ever signed a contract or agreement to hire him. He came by default as a result of my ex having hired him. I refuse to be bullied into paying something without having first been billed/invoiced. Who does that?!!!!! If this is how he conducts business all I can say is BUYER BEWARE!!!!!PS I have an excellent credit score without a single negative item. I PAY my BILLS. The keyword being BILLS. And I will be more than happy to pay this one. Once received.
Over prised and Greedy
by Morgann , 06/12/2015
I use to work at this place... they buy items from peoples homes who are in need of emergency money to pay there rent or lights and they take advantage of them, specially G.I.'s who are moving at a moments notice... give them a few bucks for there stuff and then they bring what they bought to their store and put a 300 to 1000 % percent increase on the items and then call themselves A Thrift Store....you would be better off goin to furniture store and buy new items that have never been used or broken then to buy used furniture at a new price wich sometimes have bugs. Plus youdont haveto hassle with the staff that treats you like you came to ripp them off...An Ex-employee
Everything about this place is horrible! Will never go there again.
by Who Cares , 09/13/2012
I went here to do some early Christmas shopping. To begin, they have practically no parking lot and their location sucks. It is off of a very busy part of Bragg Blvd with no light.... Everything is overpriced, especially the furniture. They were selling an old rusty cast iron pan for almost $30.00!!! Talk about greed. When I finally found a few nick knack items they turned me away because I didn't have at least $5.00 worth of merchandise. They non nonchalantly told me to find some more things and the young lady that works there recommended that I "Go look at the jewelry." No one said sorry for my inconvenience or anything. I wasted 1. gas 2. time spent looking around at their over priced items. Even the Salvation Army takes a check for ANY amount. This is no thrift store, it is a place to get ripped off. You don't want my money because it's not as much as you want? I will go elsewhere.
Poor customer service and high prices
by teachergirl919 , 01/01/2010
This store leaves a lot to be desired. The customer service in this store is severely lacking. The employees are always gathered in the front chatting and carrying on - not helpful when you ask any questions. I also had to wrap my own glass items so that they couldn't be blamed if they broke. They did not provide a box to put the glass items in either. When I asked how I was supposed to get them home without breaking, the employee told me I should hold them between my legs and pray that they don't break!!! The owner was not helpful at all - very gruff and unfriendly. Items are overpriced for what you are getting. With a wide variety of thrift/antique stores in the area, this store just doesn't stand up to the competition. I will not shop at this store again and I would recommend you avoid it as well.