PHOTOS AND VIDEOS (1)
Missed out on Energy Trust rebates thanks to them.
by D , 03/19/2010
The day of installation, 10/27/09 Nathan himself told me they would have to come out in a couple of weeks to test the unit and make sure it qualifed for the rebate. Weeks went by and nothing was done. I was waiting for the test and the paperwork to qualify for the federal and state tax credits. Finally I called them on 3/17/10 to find out when the test would be run. The woman I talked to was rude. When I told her I needed this done so I could write an online review. Her response was, "You are starting out kinda nasty aren't you?" I told her no I was not but I needed this done to file my taxes. I ended up calling Springair who got the paperwork together for me. Then I found out the testing had to be done within 120 days of installation to get the rebates. Thanks a lot for costing me my rebate.