by nothappy99 , 07/10/2013
Absolutely horrible! Quoted one price on the phone for shellac then charged extra at the end for polish removal. Nail tech (Winnie) was rude and very rushed. Color was awful so she just kept adding layers. Filed my nails instead of soaking off polish, stripping my nails. Then filed again at the end and took off skin. When I asked about the additional charge for polish removal said that she was going to charge me even extra for adding layers to the spotty, terrible color. You get what you pay for. Do not go here. Spend the few extra dollars for quality service.
Nouvelle Touch Nails n Spa
by Cindy , 07/01/2011
YES! Finally! A place I can call home for my pedi, mani and facial needs. After my horrible experience last time, I thought I would give up trying but since the shop is under the new management, I figured I'd give them a shot. So glad I did-- my nails are gorge and the service is excellent under the new management. I told Winnie I was in a bit of a hurry so she got down to business quickly and efficiently. She did a beautiful job, they're all even and even stronger now thanks to the gel. And when I walked out my nails were completely dry which made fishing for my keys easy peasy. 2 weeks later and my nails STILL look great! I love them! Their price is much lower than Fusion Nails and the services is much better. Thanks Nouvelle Touch team for your services. You guys rock.
Nouvell Touch Nail n Spa
by kelly , 06/14/2011
Been to many places in town but nothing like this place. Good pricing, long lasting, great service, well ventillation, very friendly and relax environement, love them! For your mani, pedi, and facial needs. This is the place and you would not be disappointed!!
absolutely HORRIBLE!! dont ever go here.
by na , 11/22/2010
i went to this place for a full set of acrylics. beyond the language barrier ( and i mean she didn't understand one word of what i was saying, she had to get another girl to translate), i had my nails for literally 3 days and they were already starting to bubble and break. i was at this place for over 2 hours and my nails came out crooked, uneven and chipped within an hour of me leaving. she burned my finger with the electric filer and the painting job on the tips of my nails were horrid. i asked for a some type of compensation because i was so unhappy and she said all she could do was give me $6 off!!!!! crappy service and they really don't care about their customers or what their customers want. i honestly don't think the girl that did my nails was even certified because she had no CLUE what she was doing! I recommend NEVER going to this place because you really won't be happy.
Consistently good, friendly service
by not bugged , 08/13/2010
I've gone to Nails N Spa several times a year for a few years now, and, although there have been times I've had to wait, or times when I dropped by without an appointment and they weren't able to fit me in, I have always been greeted with a smile and given the best of care. As a business owner, I understand that keeping a reasonably sized staff equates with reasonable pricing, so I have no problem with the occasional delay or rescheduling. I do and will continue to recommend their business to others.
Horrible Customer Service
by Rose , 02/01/2010
This place is awful. They are rude, VERY short staffed - on a Saturday there was 1 person....she turned away 3 people in the 45 minutes my friend and I were there. I had a nail chip 2 hours after I left. I went back on Monday and first she painted the nail...I asked her WTH she was doing it was broke, she asked if I wanted a new nail I said yes...instead she filed the shiznit out of it and it isn't the same length as the other nails and is STILL chipped just covered up with nail polish. When I called her she said if I want to come back she will fix it for $3.00....said it was my fault it broke. Just a rude person would never give them my business again!