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Reviews

C
celtjade

04/27/2011

Provided by YP.com
This store goes the extra mile...

This store goes the extra mile for customer service. I mentioned a set of frames I had in the past and really liked. They went online to find a set so that I could have the exact frames I loved. When my sunglasses weren't ready, due to a power failure in downtown Redlands, I mentioned I had wanted them for an across country driving trip with my daughter. The owner offered to give me frames that were much more expensive at the same cost as the ones I ordered, at the same price, because of the inconvenience. He also offered to overnight the sunglasses to any hotel I would be staying at along the way. Their prices are fair and they were sensitive to my expressed budget limitations. When one of my lenses popped out due to my rough handling, they put it back into the frames and didn't give me a speech about being careless.

More Business Info

Hours
Regular Hours
Mon:
Tue:
Wed - Fri:
Sat:
Payment method
discover, amex, mastercard, visa
Neighborhoods
Downtown Redlands, South Redlands
AKA

Mountain Vista Optical

Mountain Vista Optical, Inc.

Categories
Optical Goods, Eyeglasses
Other Information

Parking: Lot, Free

Bike Parking: Yes

Wheelchair Accessible: Yes

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