by travisandsuzi , 06/25/2014
Excellent medical care for your furry family members,they do emergency after hours calls and home visits when needed.Our Cats and dogs love going to their office.They have been wonderful with our puppy who gets sick alot.
Excellent Care for my Pets
by Love My Horses , 12/04/2013
Mountain River Veterinary Hospital has been providing excellent care for my cats, dogs and horses for many years. George always explains their care and options to you so you can make the right decisions about the best care options for your animals.
by shelzi , 09/23/2013
You know when you take your dog to a vet and she is shaking before you even get out of the car that's not the place to take her back. But at this vet office my dog jumps out of the car and runs to the door. I have been very pleased with the service I have recived, very kind staff, treated my dog like it was their own, and called an checked up on her after the surgery on her foot. From where I stand Mountain River Vet is the only one in Rigby I will ever take my animals to again. :)
by LOVE MY ANIMALS , 08/23/2013
I have always had excellent care by George and his team. Horses, cows, dogs...have boarded dogs there and they were always kind, prompt, even when I came home on a weekend someone met me there to pick up Ol' Jake so I did not have to pay extra days. Very approachable, knowledgable and kind with my animals. On top of all shots for all animals, and even will wash dog and groom while you are gone at a reasonable cost. After hours and house calls and emergency surgeries to big and small animals....I'd recommend them to anyone....
Bad customer service
by Unhappy customer , 06/10/2013
Told to wait few moments, then after an hour, asked if we could leave the horse to be gelded. Was told would be called when finished, but never got a call. Finally had to call at the end of the day and was told (very sarcastically) that it was done shortly after we left. Horse was left outside in 90 degree weather with no water and no directions on how to care for him once we got him home. They also overcharged us from what was originally quoted. Will never be back. This wasn't the first time. This facility used to be great a few years back but I'm not sure what happened.
Worst Experience Ever
by Completely Devestated , 08/07/2011
If you love your pet think twice before taking them to this Veterinarian as I did and find out the hard way. They don't care if your animal lives or dies as long as they get your money. If your pet has to stay over night, beforwarned that they will have to fend for themselves because as soon as 5 p.m. hits everyone leaves. In the end my best friend died in my arms in this facility and completely horrified that he had brought all of his children with him to come and watch the demise of my dog.
by peanuts , 02/03/2010
Their customer service is the best I have had. Great with Horses