Crooked and Fraudulent by
Easy tenant -
We rented a unit from Morris Hayden for 2 months. At the move out they wouldn't let us be with them for the final walk through which just reads fraud! Then they charged us for holes in the wall (which we did not do - we didn't even unpack except a few clothes) and mold on the caulk line of the shower which obviously didn't form after 2 months. The deducted hundreds of dollars from our deposit for things that were not our responsibility and wouldn't return any phone calls during the process. I would never rent from them again and warn people to be weary of doing business with them. They were horrible to work with.
I had high hopes that Morris Hayden would be better than the other property management firms in Bend--they were at least personable on the phone. However, they cancelled appointments that were prearranged for viewing and rather than apologize for making a mistake, they were defensive and continued to try to place the blame elsewhere. I found their response unprofessional and we will not be renting a property from them.
Not recommended by
A tenant -
We have rented a house from these folks for about 18 months now. They are not terrible, in our experience, but the responsiveness to service requests has been poor and the communication has been very poor. I cannot recommend this company and we will be moving, in part due to the legacy of poor service here.
Rip off company by
Every way to mickle and dime me they are! They have falsely charged me for a washer saying I broke it and trying to charge me for over 7 hours of yard and house cleaning when the place was gone through and cleaner then when they rented it. I am going to sue if they do not refund my 975$ I have given them written notice to a lawsuit!
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