Morgan Properties

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Owners please read before selecting Morgan Properties! The Good, Bad, and Ugly.

Please note that I keep this house is great shape. I have always kept it in the condition where I and my family would move back in tomorrow.

Morgan Properties has been managing my home in Muncie for 6 years. I live out of state. Morgan Properties had to evict 80% of my Tenants. I have been pleading for Morgan Properties over the last six tenants to do a basic credit check with a company like Experian. They have always refused. They state they are unable to pull credit because of the Fair Housing Laws. They testify if they run credit for my house they would have to do it for all the properties they manage. This is not true. They could easily change their business model. In simple terms they could put on their website that some home owner requires a credit check. With a simple credit check, Owners could qualify risk and require a two months deposit if necessary.

In my humble opinion, they do not run credit checks because it is easier for them to get tenants. If nobody is renting they do not make commission. The “background check” that is done by Morgan Properties falls short to protect the owner’s property. Please consider this before choosing this management company.

Morgan Properties will also will not let you out of the contract. After the last eviction I had to buy them out of 10 months remaining on the contract. They were unable to see my point of view on how they are costing me money. I could not let them put another tenant in the property with their past performance on evictions. It would have cost me more, with one additional eviction.

As an owner, I understand that a management company cannot guarantee a tenant will pay their rent. Even someone with great credit can be evicted for failure to pay the rent. But when the eviction rate is above 50% something needs to be addressed with the screening process. Their standard deposit is only one month’s rent without a credit check. If you decide to go with Morgan Properties, I suggest you have them raise the deposit to two times rent. This will minimize your risk. I was never informed of this option until I sent them my letter to end the contract.

On the Flip side. Morgan did an excellent job collecting payments and evicting tenants shortly after they defaulted on the payment. The Staff is very nice and they respond quickly. They do provide routine service like AC Services and lawn care if you care to have that done. They also will pay the mortgage if you have one. They will provide quotes to have your house repaired after they do an eviction. I have found that after an eviction it is much cheaper to sub contract the work out then use Morgan’s Services for large jobs. If you have a single issue called in by the tenant they do a good job.

Final Thought… When choosing a Management Company to start a business relationship, make sure you both are looking out for the best interest of the property. As the owner, you are giving up your asset. The Management Company has no risk in your investment. When a tenant gets evicted, it is the home owner’s responsibility to cover the cost of all the repairs. If your management company has to evict 50% or more of the tenants, you are losing the most money. The number one priority of the management company should be to put someone in the house that has the means to pay the rent. I strongly suggest that you find a company that does Credit Checks. When a credit check is done they can set the deposit as needed based on risk. I was able to find a company in the Muncie area that does do Credit Checks and background checks. They compile all the information on the credit and send it to me. Then I decide what the deposit will be based off the RISK of the credit report. Do some research and choose a company that is looking out for your investment.

Wow is all I can say! This is not in a good way! Met with a person from the company at a property. He showed up on time and that's the only good part of our experience.
He got out of his vehicle as we did he walked in front of us and said absolutely nothing until he was asked if he was there to show the place.

He the stated no he was there to mess with the locks. Not sure why sarcasm is used when we haven't even met.

He entered went to the kitchen and said go look at what ever you want.

He then stood in the kitchen and played on his phone.

He only spoke when he butted into our conversation. A conversation that he wasn't asked to join.

This guy who never introduced himself was very rude and I would never want to rent any property from him or his company.

And by the way getting an average on utilities is a good idea. It's not irrelevant . That's what we were told during our conversation which he butted into.

Bad experience is all I can say. I hope others are treated with more respect than we were.

We were going to call the utility offices to get an average but no need for this property or any other properties they manage.

Absolutely terrible company. After applying several months ago and emailing my pay stubs, I still have yet to receive anything from the company - no call, no email, no snail mail. Each time I call, I'm asked for my name then told I'll be called with a status as soon as it is determined. It's a good thing I didn't end up having to move because I would have been completely SOL from waiting to hear from them. Thanks for absolutely nothing!

Tami has all the money in the world to go on vacations but she does less than the bare minimum when it comes to maintenance. She is well aware that the area is a low income area thus she will always have desperate clients looking for a home.Maintenance is never timely. You can't paint or do anything to the property. Even the construction men she hires remark at how little she does! She is not in this business for customer satisfaction she is in this for the profit. (As if she doesn't have the money to spare when she owns 20+ properties). You've been warned!

I am sure.anyone that has problems with morgan properties is due to them not handling issues correctly. There is a phone number given to all tenants at time of lease signing for maintenance. All repairs have been handled in a timely manner.

I rented from them once and everytime I asked for something to be fixed it took several weeks to get someone to come look at the situation then it would be at least 2 more week before it was fixed. I was glad when my lease was up. I would never rent from them again nor would I ever recommend anyone renting from them. As far as there 2 good reviews, they must have wrote them theirselves. I'd gave them a negitive on the rating but the lowest it would go is 1.

Morgan Properties is the BEST! OUTSTANDING in all areas! Timely reporting great service! Great maintenance company they work with! Don't get over charged by the rest! No fees accept 9% of what they collect and 50% of late fees! They don't charge anything to sign up! they don't take 1/2 your fist months rent they have NO HIDDEN FEES!

They get it rented and keep it rented! They give the best service I have ever had from a management company anywhere! I wish they were nation wide! Tami is the best!