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PHOTOS AND VIDEOS (2)
Guess they dont want customers
by Moon Valley is rude , 08/14/2011
I called Moon Valley in Surprise the 1st time 4 weeks ago to setup a free consult and to purchase 3 trees. I spoke with Kevin and he said someone would call me on the day I asked for to let me know what time I could expect them. Well, that Sunday came and went w/out contact from Moon Valley. I called a few days later, though upset, I wanted to give them the benefit of the doubt that maybe Kevin thought I meant the following Sunday. I left a message for someone to return my call and said I was upset that no one contacted me or bothered to show up. I got a return call, asking me to call back to schedule an appointment. I thought why should I? Well I did call back and spoke with Alex who told me he had been there for 2 yrs and it was no problem for him to come by Sunday (today) at 11:30 and that he would call at 11 to let me know he would be on his way. Well, you guessed it, no call and no one showed up. In this economy, how can you afford to blow off customers?