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PHOTOS AND VIDEOS (10)
by Extemely Disappointed , 02/15/2014
We arranged for Dave to come to our home to design and quote. We are planning to do two bathrooms. Dave did come to the house and took measurements and give ideas for design. Dave came on a Friday and said he would get back to us on a quotation the next Monday. We heard nothing. We called and left messages with his receptionist and he never returned the phone call. I personally left 2 messages and my wife 2-3 messages. According to the receptionist Dave either "just left" to go home or was with other customers. Not once did Dave or a representative of MHKB return our phone call nor did Dave make an attempt to get hold of us. Absolutely nothing. Very disappointed in Dave's professionalism. I write this two weeks after Dave came to the house to look at the baths. I can't imagine if MHKB actually did our bathrooms and there was a problem. I am sure you could never contact anyone to resolve an issue.