Great Customer Service by
I needed something fast, and this was the only marine shop that could get it to me quickly. Always going out of their way for their customers.
Very Happy by
Collin B -
Great small business.
Great Service by
Friendly and professional.
This guy is a crook! by
Got Jacked! -
I can't believe this guy is still in business. Brought my boat in to have service work done, detailed, shrink wrapped and PAID for INDOOR storage. Well, not only have the repairs still not been done, the boat was never shrink wrapped, and was left outside with snow and ice accumulating all winter. This guy is a complete crook, avoid at all costs. He is also never takes or returns phone calls. If you need to talk to him, best show up at his front door with a baseball bat! You would be better to take your boat to Burger King to get repaired. Probably get done faster too! I'm sure I am not the only one filing a law suit on this pos!
Wish I had read reviews before taking my boat there by
Very Unhappy -
I agree with "RUN FROM THIS GUY by unhappy" and wish I had checked out this page before I dropped my boat off. He had the boat from the week before fishing opener until 7/25/13 (you did not misread this.) I was charged $500., was told it tested out fine, and when we got it home, it had the same problem - would run for 30 seconds and then die. I was told when I dropped the boat off that the bill would be a "few hundred dollars". The owner has a nasty personality with zero customer service skills. I will never go there again or refer anyone to this place.
Gives great Mechanics a bad Reputation by
Mr. Degraded -
I brought it a boat that needed the steering line fixed, they had it for 2 weeks said it was done. I hauled it 2 hours up north to find out it was worse then when I dropped it off. When I returned they gave me a B.S. line had it for 3 more weeks then said it's done I showed up and it was still wrong I called them out. They went off yelling at me and tried to charge me I said NO then came the swearing and degrading me I left and will never go back. Please help me help others by spreading the word. There are many great mechanics out there and they don't have a one.
RUN FROM THIS GUY by
This guy has NO customer service skills. He wasted the best part of my summer with his lies and bullcarp. They had my lower unit for 3 weeks, after 9 days I called and asked on the status of the unit and he said he's waiting for a part than he said I don't need to call him he'll call me when its done. another 9 days went by and still no word so I called again, this time he said he cant work on it cause he needs the #s off the main engine to order the parts, I said you've had it for 3 weeks and haven't done anything on it, Why didn't you call me and ask for the info, He then hang up on me. I went and got my lower unit that day and he made me pay $44.00 for a half hour of labor, he had it for 3 weeks and only did a half hour worth of work and was just a jerk, not to mention he also lied to me in the first call by saying he's waiting for the part when he never even ordered it. I took it to another place that same day and had it fixed and on the boat 48 hours later.
Avoid this guy by
Where's my stuff? -
Met this guy at Mpls Boat Show in Jan '12. I purchased dock extensions and paid for them at the show. Owner said he would call me in 2 weeks with delivery schedule. Never heard from him. After six message attempts, finally spoke to him when he answered. Said he was too busy and had no news. Told me he would check and let me know.Two more weeks and now it's March. Still calling the owner and still no response. Early April and called the manufacturer. I was able to drive to factory and pick up my order.It is now May 2012 and I have never heard back from this owner. My advice is take your money anywhere else!!!
The owner is very unprofessional .
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