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by North Naples , 04/27/2015
Original work seemed fine; however when called for help on one minor outstanding issue, they were sadly unresponsive. Certainly not the way to build a business.
by sarah williams , 01/09/2014
The job that was done in my place (the summer of 2013) was adequate; however, there were a few outstanding issues left. All these months later, after many calls to the owner, no one has called back to address these minor but important issues..This is a huge concern, when one has spent a good sum of money, and yet cannot get the promised return help, that was in the written guarantee.
Simply Amazing !!!
by OH Snowbirds , 03/27/2013
Our tile was put down during the FL building boom...POOR workmanship. Our grout was to be a light buff color. It looked like they scraped the bucket as we had various shades of grout throughout. They didn't do a good job cleaning up. It looked like concrete around the base of our toilets and around door frames. I scrubbed with various products and nothing worked. Scott said he could get all that up. I thought to myself....how can he get something up that has been there for almost 14 years...well believe me, he is a man of his word. We had surplus grout on tiles where they hadn't cleaned our floor. It must have been quitting time and they just walked off the job. Let me tell you, I was told to have my tile taken up and have a wooden floor put down. I did not want to go through the mess and expense. I read an article in the newspaper about Scott and Jill and what they could do to make your tile floor new again. Seeing is believing. I have a floor that looks better than when it was new. I had forgotten how pretty the tile was that I had picked out! No more ugly grout. I now have a floor that looks like a million bucks and at an affordable cost. Scott and Jill, the owners, do the work themselves....no poor workmanship....they are truly professionals and such nice people. I can't say enough good things about them and their process. Give them a try -- you won't be sorry!
by joyce , 02/21/2013
Jill & Scott,When I saw my new (old) grout I was floored! The last time my floors looked this good was the day I moved into my brand new home 9 years ago. Two other companies had turned me down and said they could not bring it back but you did what you said you could do.I cannot believe the transformation.I can't stop looking at it, it looks so good.Thank you,Joyce