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Reviews

07/27/2013

DON'T LET THIS COMPANY WORK ON YOUR HOUSE

This company put a roof on our house, they ripped off the old roof on our 1700 square foot house and had the new roof on in 3 hours. That should tell you about the quality! After they left I went on the roof to find: 1. nails thru the face of the shingles. 2. They left the old gutters and drip edge on and then put the new ice and water barrier and drip edge on top of the old stuff (makes it leak better) we now have 2 drip edges on the house. When we asked why they didn't remove the old drip edge and gutters they said they couldn't leave the house without gutters because the basement would flood (WE DON'T HAVE A BASEMENT!) 3. Failed to replace the furnace flue pipe thru roof flashing. 4. Failed to replace the plumbing vent flashing just left pipes thru the shingles. 5. When you talk to the workers they just smile and nod their heads (do not speak English). so called the office they sent 2 supervisors who speak English they argued with us and said that's how the roof should be. 6. They didn't hesitate to take the insurance money (a lot of it). 7. When I called about ice between the soffet and gutters they said the guy is in Florida for a couple of weeks and can't check it in bad weather and would call when he got back (STILL WAITING FOR CALL 2 YEARS LATER)Save yourself a lot of money and headaches DO NOT USE THIS COMPANY

07/12/2013

Extraordinary work

In order to make sure our project was completed in a timely fashion. They deserve special kudos.

07/03/2013

So happy!

I am not easily impressed as I come from a sales background. I was always in the loop.

07/03/2013

Supervisor and crew did an excellent job

The crew even cleaned up after themselves. I highly recommend Mastercraft exteriors.

06/28/2013

Very professional and thorough

I highly recommend these guys! Did an excellent job. I will use them for the rest of my life.

06/25/2013

Offered great comfort

Mastercraft did a great job. I'm so appreciative of how fast the workers finished the work.

06/25/2013

Offered great comfort

Mastercraft did a great job. I'm so appreciative of how fast the workers finished the work.

W
willardcain61

06/23/2013

Provided by YP.com

The workman who installed the roof did a great job at clean up. Even our sales rep was amazing.

06/17/2013

Steve Shawn demonstrated excellent professionalism

I had limited results with a previous company. Steve successfully worked my homeowners insurance.

06/14/2013

Excellent and positive experience

Jeremy gave us a sense that we could trust him. We are very pleased with the outcome.

E
erickholder61

06/14/2013

Provided by YP.com

Chris Hermes did an outstanding job getting our roof replaced. Thank you for making it hassle free.

M
mariannesills159

06/13/2013

Provided by YP.com

Steve Shaw is a hard working, capable and efficient person.I didn't have to deal with paperwork.

06/10/2013

Great job of siding and roofing on our house

Every job was explained in detail. It was done on time and the clean up after was great.

06/10/2013

Great job of siding and roofing on our house

Every job was explained in detail. It was done on time and the clean up after was great.

K
kristineland

06/08/2013

Provided by YP.com

Mastercraft really works hard. Their crew worked hard and we are even personal friends with them!

T
theosparks

06/08/2013

Provided by YP.com

They were respectful of their clean up and our property. Bob Ristow was amazing.

06/07/2013

So helpful!

I was so nervous about having to deal with a roofing company PLUS my insurance company to get my damaged roof replaced. Mastercraft made the process so painless! They took care of everything with my insurance company and the work they did was phenomenal! I will definitely be recommending them to family, friends and even strangers!

06/07/2013

Great with adjusters, insurance personnel

They ensured my satisfaction while the work was completed in a timely and professional manner.

J
jarrettoverton28

06/03/2013

Provided by YP.com

Thank you for helping us get a new roof

06/03/2013

Would not hesitate to recommend

Mastercraft is knowledgeable, courteous, professional and always returned calls in a timely manner.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Do you know the hours for this business?
Extra Phones

Phone: 815-957-4488

Phone: 763-315-0040

Phone: 815-957-4495

Phone: 770-339-3080

TollFree: 877-766-3702

Brands
Owens Corning
Payment method
financing available, amex, discover, master card, visa
AKA

Mastercraft Exteriors, Inc.

Categories
General Contractors, Insulation Contractors, Landscape Designers & Consultants, Roofing Contractors, Siding Contractors
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