Massage Envy - Schaumburg

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I have had a couple of massages at this location and loved the therapist. She was unavailable yesterday so the receptionist suggested I see a different therapist. I asked if she had a similar style as the therapist I liked and she said she wasn't sure as she had not had a massage from either one (should have been a red flag for me!!!). I was so disappointed in the therapist I saw (Iris). I told her a couple of times the areas I wanted her to focus on and that heavy/hard pressure was good because I had knots in my back that I wanted to her to work on. I don't think she knows how to vary the massage based on what the client wants. It was a total waste of money. From now on I will only see the therapist that I know is good, but I think the receptionist should be more familiar with what style each therapist has so when people ask for a particular skill, style or need, the receptionist can make sure to recommend the correct therapist. Iris may not be a bad therapist for someone who wants light pressure and just wants to relax, but for someone looking for more of an atheletic "work on the knots" massage, she is not your gal.

I have been get the massage for almost 12 years and this place is the best place for the massage so far. People are really friendly and trying to help me out in everyway. I haven't get the massage from everyone work there but so far almost everyone I tried are really good. Only one of the therapist that they have is not really strong. This pplace is the best place for the massage compare to the ones in the area.