Be Aware of Mar Gas' Bad Drivers
by Mar-Gas , 11/04/2011
Be Aware of Mar Gas! A Property Damage Clause in the contract you sign with them relieves Mar Gas of any damage liability they may cause to your property! On a dry summer day the Mar Gas driver drove their 20 ton tank truck on to my grassy landscape to turn around. The heavy truck left 8-inch deep ruts for 20 feet in my virgin landscape. There were several other ways to turn around in my driveway. In a collective and calm manner, I tried to bring this to the management's attention. I simply wanted them “not do it again”. The manager claimed it was due to the bad weather. This response led me to believe they had no idea when it occurred nor what property I was referring to. I had been given a “canned” reply, probably, to a complaint, which they reoccurring receive. Further more, Mar Gas pointed out in their contract I signed, that they are not responsible for any damage they cause to my property by their drivers. This led me to believe, (1) They don't care about me nor my property,
by Rude employees , 07/01/2011
I went to the Pueblo West store and the mexican fella who fills up the tanks told me they don't fill the older style. I told him that the sales rep told me all you have to do is install a bleeder. The rude fella insisted he couldn't help me. So as I'm loading my tanks back in my truck, he tells me that they can fill them if I pay $ 28.00 each for bleeders. FINE I was going to pay the $ 28.00 per tank. He was rude as heck, had no knowledge of the gas business. Where do they find these rude guys? Explain to him what customer service is and repeat business.
by b&b , 11/08/2009
in june mar gas realized that they did not own the tank on our property and that I could prove that the tank belonged to us. We are on a meter and the price of fuel went from .09 a cubic foot to .32 a cubic foot and in increase of almost 4x the price. the last fuel we got from them was in febuary of 09 and fuel was about $5.80 a unit they are now trying to charge me $32.00 per unit. Called the office and the woman was rude and was told it was a price increase and to deal with it and I did I turned off my tank and am heating with electicity and it is alot cheaper. waiting to see what they think they are going to do because I own this tank and when they installed this meter they did not give me credit for the propane that was still in the tank when they filled up my 500 gallon tank with only 279 gallons. so if they ever decide to settle they have to take off 121 gallons. I guess we can let a judge settle this in court. This is a very dishonest company.b & b rockvale
Mar Gas Resorts To Extortion, Charging Its Customers $60 For Not Buy Enough Propane
by iamjerry , 07/12/2009
(Can you print this Letter to the Editor" in place of a similar one I submitted a few days ago? Thank you!) If you have an energy efficient home as I do, Mar Gas will charge you a $60 fee for not buying an amount of gas from them which they think you should buy from them. This is in addition to their tank rental fee. This is a charge, Mar Gas fabricated, which is not mentioned in the contract. They make immediate demand for this payment or they will turn off the fuel valve on your tank and place a pad lock on your tank or they will go onto your property when you are not home and remove your tank (despite paying already have paid the rent and existing fuel). Isn't this a business tactic of the mafia? They are setting the stage for a Class Action Suit. Contact BBB.
Beware: Mar Gas is Fabricating Charges to it Customers
by Iamjerry , 07/11/2009
If you have an energy efficient home as I do, Mar Gas will charge you a $60 fee for not buying gas from them on a regular basis in addition the tank rental fee. This is a charge Mar Gas fabricated which is not mentioned in the contract. They make immediate demand for this payment or they will turn off the fuel valve on your tank and place a pad lock on it or they will go onto your property when you are not home and remove your tank (despite paying already paid the rent existing fuel). They are setting the stage for a Class Action Suit. Contact BBB. JG of Custer County