Lowe's Home Improvement

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Went in over the weekend to buy a lawn mower, Good selection and helpful customer service. The prices we just as good as Sears.

I was at Lowes today on a mission to face lift my pretty good shapes wooden cabinets in a home in a home we recently purchased. I wanted new cabinet knobs and retain them. I was in the cabinet department and ask astore employee where I could find cabinet knobs?..he told me...and then I asked if he could look at some cabinet pictures I brought and tell me what I could do to facelift them with stain?...he wouldn't even look at the pics and said don't show me....and that I couldn't retain them and there is no paint in the paint department to do so! And that its too hard to match anyways! So I went to the paint department and found the wood stain.... The young man made the color I picked that was my cabinet color!... And while he was mixing it I picked my cabinet knobs out.....as of tonight my kitchen cabinets have been halfway done! Tomorrow they will be completed!! I will have the befor and after pics! Would love to show that cabinet department man how wrong and how unhelpful he was to me....I was very disappointed! But I appreciate the kind words the young man said apologizing for the rude employee! He was helpful and very professional! So I will be back to Lowes again! Sincerely Lynne Dragon

Tried to return 6 older fire alarms that an older medically involved family member had bought a while back with memory issues then. I had dug them up. I took it to Home Depot initially who were willing to do a store credit but when they ran it through they said it belonged to another store. I took it to Lowe’s who identified it as theirs but had to get a supervisor who was rude and adamant and said no way would he take them under any circumstances as it was a business and I said it was from someone who failed to remember... and it was a human issue not a business issue. It was not that expensive but a matter of principle. I told him since thi showed this matter showed a disregard for a human value, I would never shop there and he said “because of this”?! I guess he missed the point ... yes because it wasn’t that expensive! And it belonged to someone I cared about....Goodbye Lowe’s!!!! Yes because of this!!!