PHOTOS AND VIDEOS (1)
Everything I had hoped for and not read on the internet
by Hoosier24 , 02/15/2011
We visited Louie's Chophouse for the first time on Valentine's Day, which is also our anniversary. I had heard some very good things about Louie's from some co-workers and drive by it every night on my way to work. It was everything I could have hoped for. The food was amazing! Delicious, hot, cooked to perfection. The restaurant itself was very quaint with a very pleasant atmosphere. We sat in the bar area right next to the piano and had great views of three overhead TV's (if that's your thing). Our server was very attentive, and able to answer all our questions pertaining to the menu. I am puzzled by all the negative reviews about poor service and such. Our experience was delightful and worthy of a 4-5 star rating. The place is a bit on the pricey side however. Two adults and a child... our bill came to $160 with tip which included two cocktails and two dessert items. Drinks and dessert alone were $35.50. We were rewarded with a $20 coupon. We will be going back soon.
Poor Customer Service By Management
by Brenda B. , 04/04/2010
The food and wait service was good but when a complaint was made about a bill to management they were very rude and not accomodating.I feel management need to take a course in proper customer service etiquette.
What happened to Louie's of the past?
by Amber A. , 12/02/2008
Louie's is not the same as it used to be! The food no longer is any good, and once it was great, the drinks are also not any good, and once they were great, and the staff is a bunch of insulting rude people that I think they shipped in from White Castle. And once, they were great. Did Louie's change management, owners??? Hopefully, they close soon and possibly an actual reastaurant that cares about its patrons fills its place!