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A long story, but--Flowers I ordered for Mother's day (ordered on Tuesday, so no rush!), to be delivered to my mom's condo complex office were not delivered. I was very specific about delivery on Friday at some point, since the…
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A long story, but--Flowers I ordered for Mother's day (ordered on Tuesday, so no rush!), to be delivered to my mom's condo complex office were not delivered. I was very specific about delivery on Friday at some point, since the condo office was open, and main condo doors are unlocked. The office workers would give her the flowers. On Saturday, I left 5 messages with the florist, asking for a return call. I did not get one. They did call my mom (who I knew would not be home during the day either Saturday or Sunday) to say they had a delivery (she did not get a message on Friday-just late in the day on Saturday, and again on Sunday). The florist did not call me back on Monday, so I called them and the person on the phone made excuses why the flowers weren't delivered. She then made a rather rude comment to someone else in the shop ("just LISTEN to THIS woman!") when I tried to tell her that I really didn't want to hear why they weren't delivered--the fact was that I had paid for t