Les Schwab Tire Center

http://lesschwab.com/

DexKnows Rating: 5.0 stars (1)

(208) 746-2948

251 Thain Rd
Lewiston, ID 83501

Friday 8:00am - 6:00pm (show)

Monday: 8:00am - 6:00pm

Tuesday: 8:00am - 6:00pm

Wednesday: 8:00am - 6:00pm

Thursday: 8:00am - 6:00pm

Friday: 8:00am - 6:00pm

Saturday: 8:00am - 5:00pm

Sunday: closed (hide)

46.38452 -116.981346
http://www.dexknows.com/business_profiles/les_schwab_tire_center-b2450121

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Doing the Right Thing Since 1952

Hours:
MON 8:00am - 6:00pm TUE 8:00am - 6:00pm WED 8:00am - 6:00pm THURS 8:00am - 6:00pm FRI 8:00am - 6:00pm SAT 8:00am - 5:00pm SUN closed
Description: Les Schwab is one of the leading independent tire dealers in the U.S. Our quality customer service sets us apart from the other guys. We are proud to feature an extensive tire, brake and battery selection, as well as quality automotive repairs. When you shop at Les Schwab, we promise you the best tire value. This means you get Free Peace of Mind Protection and Free Lifetime Tire & Mileage Care included in your purchase. We are here for the life of your tires, not just today's transaction.
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Honest, reliable service

by LC resident , 11/25/2013

My SUV was making a "thumping" noise from the rear wheels and I made an appointment with Les Schwab on Thain (they were the only ones that said they could see me right away). After two different attempts to fix the issue the tech was unable to diagnose it correctly. I ended up taking it to the Les Schwab on Main St. and they figured out it was a bent axle and quoted me 527.00 on top of the 600+ I had already paid. I spoke to the manager and he suggested I call the manager at the original store- Randy.I talked to Randy and he explained that it should have been diagnosed and he would buy the axle and fix it for free.I'm giving them five stars because he could have gave me an excuse as to why it wasn't covered and why they weren't liable, but, he didn't. He realized his technician did not properly diagnose the problem and sided with the customer and made it right.All businesses make mistakes from time to time, but, the ones that will be around for decades to come are the ones that admit it, and make it right. Now of course, I will buying my tires from Les Schwab on Thain, because honesty and integrity mean more to me than most anything else.

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