Larson's Home Furnishings

Serving Southern Oregon & Northern California Since 1945

DexKnows Rating: 2.5 stars (3)

213 S Fir St
Medford, OR 97501

42.32343 -122.87209

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Description: Larson’s began in 1945 when Al and Scottie Larson opened an appliance repair shop. Today, Larson’s is one of Medford’s largest furniture stores. We offer a complete line of Home Furnishings for your living area, dining room, bedroom, and entire home, including accessories. In our Appliance department, choose your washer, dryer, dishwasher, refrigerator, stove, or wine chiller. Electronics includes all the gadgets needed for your entire Home Theater. The Sleep Center will have you resting comfortably on your choice of mattress and bedroom furniture. If you’re not in the market for new, visit our Consign & Design Center. Browse three full floors of gently used furniture. It’s Oregon’s largest selection of gently used furniture!
Ownership: Locally owned, Family Owned
Brands: Amana, Beautyrest, Crosley, Elite, Englander, Fisher, Fisher & Paykel, GE, Hotpoint, KitchenAid, LG, Maytag, Miele, Natuzzi, Panasonic, Samsung, Sharp, Simmons, Sony, Speed Queen, Tempur-Pedic, Toshiba, Vent-A-Hood, Whirlpool, Avaya
Languages Spoken: English
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Poor Customer service and Defective Merchandise

by Dissatisfied Consumer , 05/27/2013

I purchased and item (5/2013) after trying it in the store. Immediately after delivery I noticed that the product was poorly constructed and was falling apart. I immediately called the store and got a run around from the sales person. Called the store manager and was told to call another person. After two months of phone calls and waiting for them to get around to addressing this issue, I was told the item I bought was no longer available. Two days later I was told it was reordered and would be delivered in two days!!! It was not the same item I purchased, but Larsons had taken it upon themselves to order what they wanted and then, when I sent it back, along with the original item,I asked for a refund. They denied that request. I was forced to call consumer protection agencies for help and finally VISA credited back my money. POOR BUSINESS TACTICS! BEWARE!!!

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