Jensen Gardens is a landscape company that provides various related services. Located in Springfield, Neb., the firm offers its vast customer base an array of services that include professional landscape design, landscaper installation, retaining walls, paver patios and many more. It serves its products and services to Eastern Nebraska and Western Iowa. In addition, the company provides a host of other services, such as landscape lighting, maintenance programs, ponds and waterfalls and others. Jensen Gardens portfolio consists of water features, hardscapes and landscapes.

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Reviews

NT
Nate T.

11/06/2017

Provided by YP.com

Very great products and selection of items. Very nice people that cared more about the service they gave then the money they made. Very reasonable prices. The rocks that we purchased were very good for our project!

MF
Marsha F.

06/22/2016

Provided by YP.com

We had multiple plants and trees die and toward the end of the warranty period, Jensen Gardens began to refuse to replace the items that died. From the very beginning we had weeds/grass growing through the mulch b/c they didn't remove enough soil with the sod cutter. We had River Birch trees planted with dead limbs in them that we had to cut out ourselves and 3 pine trees that were planted in a wet area of the yard so they all died. I had to contact the BBB b/c Nate Jensen would not return our phone calls -- in the end the company asked us for an addition $140 to replace the dead tree on top of the $12,000 that we originally paid for our landscape design. Definitely keep these things in mind - poor customer service and refusal to replace dead trees - and look into other companies!

claimed iconBusiness Response01/30/2017

Dear Marsha, I am sorry that we are unable to meet your demands. We strive to provide the absolute best customer service to our customers. We returned your phone calls the same day. We replaced two of your trees under warranty over the past 18 months. We noted when replacing the second tree that the area was excessively wet, and we notified you in writing that the trees were getting too much water. After receiving your third warranty request, we called and set an appointment for our on staff Nebraska State Certified Arborist, Bernie Bailey, to meet with you onsite to assess your trees and determine what was causing these trees to die. Our Arborist took several soil samples and found that the soil around your trees was severely over saturated. Unfortunately, we cannot be responsible for tree loss due to over watering, as stated in your signed agreement. In a good faith effort, we offered suggestions on how to solve the problem and also offered you 50% off of a new tree. We wish you well in fixing your water problem and successful gardening.

This listing has been claimed by a business representative.

10/07/2010

Jensen Gardens landscape

Jensen Gardens crew showed up and got started right away the buit me a full foundation lanscape all the way around my house. I had high expectations when they started and I am very picky about every detail, I knew i would find things for them to fix or change. upon them finishing the job the foreman on the job walked me around and went over everything with me making sure it was done the way that i wanted. i could not find one thing on the whole job for them to fix or change. the work totally surpassed my expectaions. They are true craftsmen.

12/04/2009

Outstanding!!

Jensen Gardens landscaped my home last year and designed a beautiful retreat for me. The disigner did an excellent job for me and custom tailored it all to suit my personal tastes. The crew did a phenominal job, and was very friendly, and professional. I am very pleased with the company as a whole and would not only use them again, but also I would refer them to all my family and friends!

More Business Info

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Phone: 402-253-8880

Services/Products
  • Landscape Designers
Payment method
all major credit cards, master card, visa
Other Emails

Categories
Landscape Designers & Consultants, Garden Centers, Landscape Contractors, Snow Removal Service
Other Information

Services: Landscape Designers

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