JAM Small Engine Services and Sales Ltd.

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CLOSED NOW - Opens at 7:00am

I was recently in a bind with a chainsaw that quit on me. So I looked for a repair store in my area and came across JAM. I read the reviews and the comment before mine didn't really match with the preceding very favorable comments. After talking with the owner, I felt that would try their shop. Outstanding service, next day turnaround, very friendly and knowledgeable staff. I would not have a problem bringing any piece of equipment to these guys.

4 months I have been waiting for a warranty repair on a Husqvarna pressure washer wand. Dennis Tippie, owner of JAM really doesn't care and continues to feed me BS. Going to court. This is what I get for trying to do business with a small local company. And they wonder why they eventually go out of business while blaming the consumer. STAY AWAY FROM THIS BUSINESS AND DENNIS TIPPIE / JAM. Maybe the name stands for you will be jammed up the butt.

WARNING! I took my Husqvarna pressure washer wand in to be repaired 4 months ago and I believe they lost it. It is still under warranty and per the warranty directions you HAVE to take it to an authorized deal. I did. Dennis Tippie, the owner continues to give me the run around. Basically if you don't buy something from him he doesn't feel he has to repair it as an authorized dealer. Well that's just great because there is no other way to obtain warranty service from Husqvarna products. I contacted another authorized dealer in MI with the problem I was having with JAM and they said they would have the area rep call me. I never received a call. Finally found a US HQ phone number and they are worthless. The CS person acted totally confused and kept telling me I had to contact an authorized dealer. Long story short, I will be taking this business owner and HQ to small claims court and never buy another Husqvarna product in addition to NOT recommending both. Unbelievable a company this large has no recourse for a simple warranty issue like this. STAY AWAY FROM JAM SMALL ENGINE SERVICE. This is what I get for trying to do business with a local home town business. And yes, I had done business with them previously on a non-warranty issue.

Wow! Talk about small town service! These guys are the best... quick, friendly and very reasonable service. It was actually fun having my chain saw and string trimmer serviced! Guys are friendly, dogs are darling and the price was too reasonable!!!! Will definitely continue using them.

These guys are great. It is nice to have a Husqvarna dealer right in town that will take care of you. They always have the commercial grade equipment that I need to run my business and their prices are fair. I always recommend JAM to everyone looking for new outdoor power equipment or repair!

My snowblower wouldn't start and JAM proved to be a great local option. During a busy period (just after the first real snow of the 2011/2012 winter season) they were able to diagnose and fix it the same day. These are decent guys and I felt like they treated me well in terms of service, cost, and advice.

Early this summer we had our generator, a chainsaw and rototiller repaired by JAM. We are definitely a very satisfied customer and extremely happy that JAM offers services beyond our expectations such free pick up and delivery, fast reasonable estimates, and excellent technical advice. They also previously found us a durable sump pump for our basement. I recommend JAM services to everybody knowing they are trustworthy, professional, and very knowledgeable in their field.

I have been to JAM a few times to get my items fixed. I don't feel like a customer there, I feel like a friend, Larry and Dennis make you feel very welcomed when you walk into the shop. They are very knowledgable on equipment and getting it fixed for you. Other shops you go into, don't take their time explaining what needs to be fixed or what they can do, they want you in and out and NEXT. Not at JAM, they explain everything, and take their time with each person, I would recommend JAM to everyone!!

Larry and Dennis are very knowledgeable about the products they sell and about repairing small engines. They have a very clean establishment, and will do everything they can to make you a satisfied customer.

Great people. Free pickup and delivery, and they look after what they sell. And when your equipment comes back - it is spotless. My Mantis works better than when I first bought it. Don't go to the impersonal, no service big box stores. Buy and service your equipment at JAM's!

I have to add another review. I had a belt go on my Toro mover during a leaf collection adventure on a recent Sunday afternoon. We called on Monday morning, they came picked up the mover, changed the belt (which required the removal of the rear tires) and returned it to my house - all that very day! You can't beat that! Thanks Larry and Dennis. It pays to support small business!

If you want to be treated like a "Number" then Jam small Engine Services is not for you.....If you want a Great welcome from a 4 leg friend then go to Jam.....The staff gives a family welcome and a fair deal on there services......but must of all If they can"t find an anwesr to your question or fix the problem Dennis and Larry will tell you up front......So give Jam a Try

I would tell them to use someone else. They "fixed" our mower, it didn't work after getting it back. They came to the house and checked it while we were gone, said it works, sent us another bill. It still doesn't work.