Wrong Product, No Customer Service
by SB , 03/16/2015
Bought a replacement stock from this company. Paid extra to get the "pick of the litter". GM of company told me I would get exactly what I wanted. Stock arrived last Friday night and it was for a completely different rifle. I called the company on Saturday morning and spoke to the same GM who took the order. He said he couldn't help me, as customer service wasn't available on Saturdays. I gave him my number and told him to have customer service call me on Monday morning. No call, no customer service. I'm out $139, and these people have lost my trust and respect.
Not sure why the negative reviews
by the Dude , 05/29/2013
I have dealt with them several times over many years, all with outstanding customer service and prices. Never had an issue...
J&G HAS THE WORST CUSTOMER SERVICE
by LAST CUSTOMER , 03/05/2013
J&G HAS THE WORST CUSTOMER SERVICE I'VE EVER EXPERIENCE IN A GUN DISTRIBUTOR.THEIR STAFF, INCLUDING MANAGERS DO NOT HAVE SUFFICIENT KNOWLEDGE OF THE ATF REGULATIONS.I WILL POST THIS TERRIBLE EXPERIENCE ON NUMEROUS INTERNET CHAT BOARDS SO THAT OTHERS WILL NOT HAVE TO PUT UP WITH THEIR TERRIBLE CUSTOMER SERVICE.ALTHOUGH J&G LOVES PEOPLE'S PROFITS.
What a joke
by J&G Gun Sales , 01/02/2013
Placed an order online for 2 M1 carbine magazines. Waited 2 weeks to get an email saying out of stock. Im sure they sold them for more money during that period. They must have more customers than they know what to do with. Enough said....
Dont try to sell a weapon to these greedy people
by SSGDave , 11/05/2012
After looking up new and used prices for the SP101 i had, in prep for trading it, i was Unpleasantly surprised to find that JG undercut even the USED sale price of my weapon by over $200 "because we have to make a profit". If you're selling a firearm at $375, the trade USED is worth $450, where are you not making a profit 2x over? if you sell at $375, you're profiting, right? and if it's a straight trade with something worth $75 MORE, and you won't go more than $175 for that, you're just being greedy for double-ended profit. I will Never do business with a greedy bunch of people like that. You can take your used weapon and sell it to someone who has no clue -it Won't be me.
Check your ammo from J and G
by small town guy , 06/13/2011
Recently I purchased some Danish .308 from J and G. After returning home I inspected the ammo and found it was falling apart, bullets falling out of casings. When I tried to return the ammo, 3 times, with my receipt, the lady behind the mirrored window said sorry we cant help you. Way to go J and G the old man would be proud.
up setting to me
by none , 09/07/2010
I no you guys do the best you can but when im standing at the counter for 5 min waiting my turn an 3 people walk in an you say whos next an they jump rite in there it is very disturbing to me . I no I should have said excuse me I am next but I didnt I returned the items to there place an walked out . point being in this very rude world we live in you may thins of a # system, you did lose a 1000 $ sale from me