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Staff is friendly, but be prepared to wait....
by katwoff , 05/17/2013
My husband and I had previously been patients at the 2nd St office. When our doctor retired we decided to switch to the Curtis Rd office. We had appointments a week apart, and for each of us, they were 1 1/2 to 2 hours behind schedule. When I commented, the staff acted as though I was unreasonable. Will never return to the Curtis location.
by Glaucoma , 04/24/2013
I came in for an eye appointment the other day and the staff there was amazing! Dr. Tweeten is a genius and his staff is very knowledgeable and helpful. Another notable mention is the reception staff. They are friendly and always have smiling faces. I am very impressed! I will be returning next year for my annual!
Have been trying to call them on Friday for all morning and no one answered phone...Terrible service
by Na , 04/12/2013
Could not get ahold anyone from 10am till noon!
Avoid If You Don't Want to be Jerked Around
by Polk , 02/25/2013
They are terrible at keeping appointments. Appointments you wait a year for are suddenly not there when the day arrives, then they want to reschedule in another 3-4 months. You cannot trust them. The doctors also shuffle you off to see someone else when you have specific reasons for wanting to see them, so there is no continuity of care. If I had a NO STAR star option, I would give them no stars because to say I am disappointed does not come remotely close with how I feel about this practice. AVOID THEM!!!
First Choice for Eye Care
by Contact Lens Wearer , 05/21/2012
I've been a customer and patient with Intermountain for many years. The eye care and contact lens expertise is unmatched. My gas permeable contact lenses are the most comfortable lenses I've ever had. I've been very satsified with the level of service I've received, and, in the rare case of an adjustment becoming necessary, Intermountain personnel do whatever is needed for resolution. Thank you for your excellent service!
by goodpatient , 12/17/2011
Competence until the last second for (1) the full eye exam and (2) contact lenses until sending me home with the wrong lens. 1. Upon being dismissed from the exam chair, I had to remind staff to do the glaucoma test--quickly done, but the rush to the next patient left me doubting.2. Best exam I've ever had for determining new contact prescription and eye glasses. But I was given the wrong box to take home, and there is no way to phone after hours for a remedy, except leaving a message that may or may not be returned. I'm squinting to write this as a result.Patients need to stay alert during the herding.
by Intermt eye review , 08/18/2011
Very bad service. I made an appointment for my child weeks in advance, and still waited over an hour and a half to see a doctor. It must either be understaffed or over-booked, but it's the second time it's happened to our family (and the last)