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Aluminum Store Front
by Jennifer, Sudler & Co , 02/12/2010
I contacted Industrial Door looking for service for our Aluminum Glass Store front double doors. The Service department Was extremely helpful and ended up sending a sales person out to evaluate and quote the work as I didn't want to pay for the initial service call. I ended up approving the suggested repairs (geared hinge) and the door works great! The service man who did the repair cleaned up after himself and was very courteous you wouldn't have even known he had been there working on the door.
Would not recommend.
by Eamon Bauler , 08/11/2009
I contacted this company because I needed to have a pedestrian door at our office fixed. The door has an aluminum frame and a glass pane. The door itself was cracked in two places at the top pivot, which caused the door to hang and to stick on the threshold. When I first spoke with someone at this company I tried to explain what the issue was and to see if they did this kind of repair work. I was told that a salesperson could come out and take a look at the door at no cost. I explained that having a salesperson come out and look at the door would be a waste of time because we were not interested in buying a new door and that we needed to have it repaired and I didn't want anyone to waste the trip out there unless they could tell me how they could fix our door. The lady I spoke with informed me that all she could do is send a salesperson or have a service technician come out at $260.00, which would cover 2 hours worth of their time. Obviously that was not a path that I was willing t