ImOn Communications

Owner Verified

DexKnows Rating: 2.5 stars (5)

(319) 298-6484

625 1st St SE,
Cedar Rapids, IA 52401

OPEN NOW

Wednesday 8:00am - 8:00pm (show)

Monday: 8:00am - 8:00pm

Tuesday: 8:00am - 8:00pm

Wednesday: 8:00am - 8:00pm

Thursday: 8:00am - 8:00pm

Friday: 8:00am - 6:00pm

Saturday: 9:00am - 12:00pm

Sunday: closed (hide)

41.973473 -91.665344
http://www.dexknows.com/business_profiles/imon_communications-b721895

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Hours:
MON 8:00am - 8:00pm TUE 8:00am - 8:00pm WED 8:00am - 8:00pm THURS 8:00am - 8:00pm FRI 8:00am - 6:00pm SAT 9:00am - 12:00pm SUN closed
Description: ImOn Communications is the smart choice for high-speed Internet, cable TV, and phone service for residents of Cedar Rapids, Marion, and Hiawatha and provides businesses throughout the Cedar Rapids & Iowa City corridor with advanced communication solutions to help organizations of all sizes meet their business objectives. At ImOn, we take pride in doing things a little differently: Connecting With the Customers we Serve! ImOn is truly a LOCAL company, headquartered in Cedar Rapids, Iowa. That means, we don't simply provide a connection, we are making connections with our customers every day. We Are Leading With Technology! ImOn Communications serves both residential and business customers with one of the most technologically advanced broadband networks in the country. We continue to invest and expand our fiber optic network to bring our residential customers GIGABILITY - Internet at the speed of now with up to 1Gig (1,000Mb) Internet service. ImOn's dedicated 10 gigabit fiber business network provides companies with access to a comprehensive portfolio of advanced communications services to help them improve productivity and drive their business. We Support Our Community! ImOn gives back every year by supporting more than 70 local non-profit groups through donations, volunteering' and sponsorships. Give Us a Try, See the Difference At ImOn, we believe that local isn't just an address. We don't just work here, we live here too. From the service techs to the CEO, we are dedicated to making the local community a great place to live, work, and play! Our belief in providing a great experience extends far beyond our award winning service and products. It is in everything we do.
Payment Methods: Discover, MasterCard, VISA, Debit Cards, Personal Checks
Year Established: ${yearEstablished}
Languages Spoken: American Sign
Products: Cable Modems, Modems
Services: 24-Hour Technical Support, High Speed Internet Access, Installation, Internet Access, Online Customer Service, Technical Support, Unlimited Internet Access, Voice Over IP
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Awesome

by K ST Flood Victim , 07/01/2009

Purely Awesome, Installer named Mark Was excellent! He hooked my modem up and showed me how everything works, VERY nice!

ImOn - What a great option!

by Iowa Child , 03/03/2009

I recently signed up for ImOn cable TV, internet and phone service. All I can say is "Wow"! The sign up and installation were a breeze (and free). The service is outstanding. Best of all, the price was way lower than Mediacom! Glad I made the switch! Thanks ImOn!

CUSTOMER SERVICE

by Donna , 01/11/2010

I tried 5 times to day at various times to contact customer service dept. Each time I was on hold over 15 minutes and no one answered and I finally hung up. Several times a recording came on and said wil be with you shortly but never a live human being. If this is the way your customer service is going to be I will quit referring my friends to you and I will look for another service. We have been a user of your services for many years and if this doesn't chyange we will. I still do not have my problem solved as could not talk to anyone. I would appreciate a response from your customer service dept, unless you have no one working in that dept.would lik a response in the next 5 days. I have worked in customer service and I know as a boss I would not callthis customer service. I do not call this reliable

Ms

by Bonnie Crow , 03/23/2010

I know I'm not computer savvy, but I thought that when I got "High Speed" internet, it would include more than it did. I'd hoped that with this service there would be some kind of break, like MediaCom has: free long distance, 29.95 a month each for the cable, phone, and internet. I was VERY disappointed!

Disappointing !!!!!!

by tuomala , 06/21/2010

I have had problems with blocks of channels flickering for months now about every couple of weeks this happens and most of the channels we watch do not come in 8-10-45-50-51-55 etc. I have called and complained numerous times and have been told they do not know why it happens I was told today that its not on Imon's end,but I dont care I pay Imon !! today I was told I would get a 39 cent credit !!!! I wish I would have NEVER CHANGED FROM MEDIACOM

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