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PHOTOS AND VIDEOS (4)
We highly recommend I Care Vision Associates
by js , 06/23/2014
My wife and I have been patients of Dr. Schwichtenberg's for 13-14 years now. He and his staff are very knowledgable, helpful, and professional. I HIGHLY recommend this practice. He's watching me for the possible onset of glaucoma, but is hesitant to start me on eye drops before it's necessary. I really appreciate this approach, because many other doctors would just write a prescription without getting all the data to see if and when it's warranted. The Dr. answers all my questions and explains all the factors that are going into his recommendations for my care. We're very happy with the treatment and service we get at I Care Vision Associates.
Customer Service of Excellence
by Rob Whelan , 05/21/2013
I've been a patient here for many years, but it had been almost 2 years since my last visit. What I got was exactly what I have come to expect of these professionals. Obviously the new staff didn't know me, but every single staff member who was there at my last visit knew my name and said hello. The new staff was pleasant and helpful and thorough as always and I feel confident if I don't make it back until 2014 those people will greet me with the same warmth I received today.My contact prescription is difficult because of my astigmatism. I'm not sure how long the staff has spent over the years trying to find the right balance between letting me see far off and letting me see close up. There is very much no perfect way to do both...that's just the physics of light and optics. But they have spared no effort to do right by me within the limits that photons are willing to provide.I was a bit surprised when Angie (who's been with Dr. Schwichtenberg (yes I had to look up how to spell it!) forever and sees a million people. It speaks volumes when she wasn't even the technician handling me, just happened to walk by the examining room and casually goes, 'Oh, Hi Rob!".Ask yourself if you would remember someone instantly, by name, that you see for an hour a year.