you know they try to help all by
when you call they cant just run out and see if the part is there they are on phones all day and have only some many yard guys so if you want right part have to go there pull it your self
Bad Experience by
Bad Experience by RKW -
Called, requested part, guy on phone said, "I don't know for sure because I don't have the car here in front of me". Duh! If I was there I wouldn't have called. I gave him make, model, and year but I guess that wasn't enough. He said go to a dealer. Thanks for nothing.
Dump of junk by
I went there twice, drove about 45min, boy they suck when it comes to service. No people skills in person or overthe phone. Now i go to the pick a part in tumwater by the airport. Much nicer people and they know how to tlk to their clients. I know this places are bottom of the barrel , and a educations is not required but this place is horrible. No starts at all from me, i went there twice and will nover ever again,there are other places that are willing to tlk to you with respect and dignity.
1st Place I Go Every Time!!! by
Shanda W -
I have been a return & repeat customer for years. I have never had a single issue with anyone or anything at I-5. They are great hardworking people, with an inventory that is unimaginable. Make the trip from where ever you are, it is worth the time & you'll save $$. No I am not a family member, or friend. I am a local Body Shop employee.
Agree with 12345_678 by
Agree with 12345_678 -
These guys are major league Assswipes. thos who gave them the more than one star are the Chimos that work their...you can tell these guys gave it up in jail... cocker suckers!!!!
Love this place! by
Dana from Lacey -
My husband bought a used truck and it was missing a few items - mostly cosmetic. We went to this place and got all the parts we needed! On that Saturday morning I looked around the yard with my Starbucks in hand and I had the most fun scavenger hunt! When we got to the counter, the guy was so nice and It was so inexpensive! We got everything on our list for less $ than just one of the items would have cost on ebay. I have 3 words for this place: fun, cheap & nice!
Helpful and congenial by
Bill F -
Contrary to the belief of one reviewer, I'm not a family member or a friend of anyone that works at I5 Auto & Truck Parts.I found this wrecking yard through car-part.com, a site an insurance friend told me about. Their prices looked very reasonable, and they had all of the ones I was looking for a vehicle my son had wrecked.I spoke with an employee by phone, and she answered all of my questions, giving me a run-down on parts availability and pricing. When I showed up for my first visit (which won't be my last), the same employee walked me through a more complete list of parts; their process; the map of the yard; and made helpful suggestions.While out in the yard, two different employees helped transport parts back to the front of the yard. Two employees loaned me tools that we hadn't brought.Aside from standing water in the rows of vehicles, the yard was tidy and seemed well-organized. The only other detractor was that the vehicles could be set on old rims to make them easier to work on/under.I will definitely be back to this wrecking yard for their customer service and their parts pricing/availability.
I-5 Auto Chehalis, Wa by
Buck Slayer -
I have dealt with I-5 Auto on many occasions over the years from purchasing complete Autos to small parts and have found them very good to deal with. They have always taken the time to direct me in the right direction and have even loaned me tools to assist parts removal. The only wrecking yard in Lewis County with a good inventory. If you are looking for used parts this is the place to start.
Im will to put money on it that either the people that are actual rating these people with anything higher than 1 star are either employees, friends, family members, or wrote a review for the wrong place!!
NO THANKS!!!! by
I dont know who i talked to on the phone. But good lord he was the biggest "Tool" ive ever spoken to on the phone. Also the price on the motor i was looking for crazy stupidly over priced!!! motor that goes for $1000-$1300 with 30k miles. there trying to sell a motor for $1100 with over 100k miles! hahah that said enough for me. Dont do business with these jerk offs! wish i could rate less than "Disappointing"!
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