Home Warranty of America

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We bought the Marquise plan when we purchased our house. Since then, we have filed two claims, one for the sink leaking in the kitchen and the other for a cracked toilet tank in the master bedroom. Both claims were denied and we paid $75 trade call fee twice for these claims. We couldn't understand the reason why our claims were denied. We thought we bought the best plan they offered at the time. The most recent denial for the cracked toilet tank was because the plumber couldn't find the reason why it was cracked and there is no brand name on the toilet so that they couldn't do anything about it but to deny this claim. Come on and give me a break. This is normal wear and tear under contract term I.B.



I believe that Home Warranty of America is a scam (i.e., a fraud) and the contractors they used will do anything possible to deny your claims. I will recommend everyone I come across in the future to NOT use Home Warranty of America. Because of this company, I lost faith in the Home Warranty industry as a whole.



Sincerely,

JY Chen