Good products and prices
by wilsonoo , 04/06/2011
Found the car I liked and purchased it. Prices were low enough that I did not purchase over the internet and I like having a local dealer to answer questions. Great staff
A Great Place to Shop with lots of fun stuff!
by RCCrazy , 01/27/2011
I love this store!! They have a lot of really cool stuff! I especially enjoy all the R/C Cars, Helicopters and Planes. The staff may not know every little detail about every hobby, but they are friendly and work very hard to find any details I want to know about my hobby. The store is very clean and bright, unlike most other hobby stores I've been to that seem to be dark and dirty. I highly recommend this store!
Very disappointed customer
by Local resident , 10/06/2010
The store is in a good location and is well stocked with items that are ready to use right out of the box. However, if you're looking for specific items for a hobby the standard answer is "we don't have it in stock, but we can order it for you." Also, the majority of the employees have little to no knowledge of the hobbies they are selling for. The most unfortunate issue is that the owner has quite broad knowledge of most of the hobbies, but very much lacks customer service skill. I've personally never felt so uncomfortable spending my money in someone's store. You would expect much more effort to make customers feel welcome, especially in a family owned and operated store. I personally won't shop at Hobbytown USA anymore.