by KB , 11/10/2013
I would give this venue less than one star if possible and here are my reasons: My best friend got married here in September 2013. The owners had set up the venue and while the bride and groom were taking pictures I noticed that two of the bunting flags I had made for the bride with her grandmotherâs lace were nowhere to be found. I asked the owner and he said that his wife had set up the decorations and she wasnât around to ask her where they were. He then suggested that they never made it to the venue and that it could have been our mistake. I knew for a fact that not only were they brought to the venue, but they were on top of the decorations we delivered with extra lace that was leftover from making the flags. He âhelpedâ me look briefly then sat down and started looking at his phone. In my mind I was wondering why he wasnât on the phone calling his wife. I looked for over an hour for these flags including all the boxes that they could have been inside, under tables, and I even checked my truck to see if they could have still been there. The flags never turned up during the wedding and I was very disappointed about this because I knew that the lace was important to the bride. At the end of the night we were one of the last guests to leave and the ownerâs wife appeared for the first time during the event. I asked her about the bunting flags and she seriously stared through me as if I were talking gibberish. She acted as if she had never seen the flags or the lace and she didnât know what I was talking about. She even told me that she never saw the flags or the extra lace. I had a feeling in my gut that she knew exactly what I was talking about. I have truly believed since the wedding day that the owners decided to keep the flags to use for future weddings because they were beautiful. When the bride received her decorations after the wedding, the extra lace was with the dÃ©cor, but not the flags. When I heard this news I knew that the venue had seen the flags and had them. After several weeks of contacting the venue, the bride finally received the flags from the owner. She was told that one of the guests must have wrapped the flags up in the linens while cleaning. This would have been IMPOSSIBLE considering that the flags were nowhere to be found right before the ceremony, during the ceremony, or during the reception. I am so unbelievably disappointed because I made one set of the bunting flags extra long so that we could specifically take pictures with the wedding party. It would have been adorable to also have pictures with the bride and groom wrapped up kissing in these flags made from her grandmotherâs lace. Unfortunately, those moments were never captured because the owners of this venue took that from the bride and groom. On top of all of this, I would have to say that the fridge was absolutely disgusting as well as their garbage can and other areas of their venue/home. When it comes to events, it is important to have a clean venue. The fridge was unbelievably disgusting! We had rose petals that we didnât want to wilt and it was so gross to even open the fridge because of the smell and all of the food caked all over the bottom and sides. It is clear the owners live in this venue and when it comes to livingâ¦ they are complete slobs. It was also apparent that they didnât vacuum the floors before the wedding and they didnât dust the staircase into the upstairs room which deterred the bride from going up there because it would have gotten her dress dirty. For a venue, this is completely unprofessional. Yes, the venue is pretty, but I would definitely never, ever recommend this venue to any bride for her special day. Please do not be deceived from the testimonials on their website because any âprofessionalâ can make these up or edit them to their advantage. DO NOT use the Historic Shelton if you want to be stolen from and lied to!
Pretty Venue but DIRTY, UNPROFESSIONAL and a NIGHTMARE!
by TD , 11/10/2013
The Historic Shelton is a beautiful venue, with lousy owners. Ultimately we chose the venue because of the lovely location and cost. I am an experienced event planner and knew that I could make the location work. The owners do provide chairs and tables included in the cost, but they charge extra for anything past that (including linens). They will also do set-up and help with other random "wedding planning" needs. So this is where it goes down hill...We booked our wedding venue a year in advance. We paid our venue WAY in advance as well. I tried to communicate throughout the year with the owners but they were a NIGHTMARE to communicate (and I can honestly say that because I have a bachelor's degree in communication!!). I would set-up appointments with Janet (the owner) at their floral shop (Flowers on the Falls), she would either (1) not show up, (2) double book appointments and make me wait for an hour + (3) be completely disorganized and rude and (4) unknowledgeable. I would call, text and email BOTH Greg and Janet (married owners) and wouldn't ever hear back from them. This lead me to hire a private person to do the main set-up and placing of decor because I could not trust them to do it EVEN THOUGH WE PAID THEM TO (they refused to refund any part of our payment to us AFTER the wedding and all of the problems we had).Finally 3 weeks before the wedding my fiance and I met with them at their floral shop to discuss specifics. Janet hadn't properly taken notes and did not order the correct amount of linens (THAT WE PAYED EXTRA FOR). Not only did she not apology, she was incredibly rude and unprofessional. Greg informed me that it would be fixed and that the appropriate amount would be ordered...only they were not the day of the wedding. So the inside linens were ugly and they did not decorate the inside at all (as we requested and were told was part of the wedding fees).Which brings me to my next point. The facility was DISGUSTING inside. They left dirty dishes in the sink/counter and just covered it with a curtain, they did not vacuum at all, the bathroom trashes were not emptied, the bridal room was filthy, and they have a secret staircase room for bridal/groom pictures that had a 1/2 inch of dirt on the floors so I couldn't even take pictures in it because it would have got my dress dirty.The day of the wedding Janet was rude and lied to my MOH, Greg had to ask his kids to leave my DIY items alone... which oddly enough went missing and were never put out the day of the wedding. Strange coincidence? After SEVERAL emails, calls and texts asking to retrieve my missing items, I finally got an email back that they found one sentimental item and I could pick it up. However, I went to their floral shop more than a handful of times to pick it up and each time it was closed.When I emailed Greg about the situation and asked how I could get my items he replied with TWO incredibly rude emails that not only left me angry but emotional as well. My husband was infuriated and asked to meet with Greg, and Greg never showed up to their appointment. After getting ahold of him on the phone and talking to him about all of our concerns, he continued to be unprofessional, rude, insulting and refused to do anything about any of it.I could go on and on with all of the issues that we have had...but all I can do is warn you that the price and beauty of the venue are misleading because they will ultimately not be worth the drama and problems of working with this incredibly unprofessional couple.
Great Wedding Place
by John , 10/19/2010
Great place!Beautiful 100 year old building that captures the moments of a lifetime.They can do all the planning, catering, flowers, etc. Friendly staff!