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S
seank1

11/22/2012

Provided by YP.com
Shame Shame Shame on you Hikar...

Shame Shame Shame on you Hikari. I have never ever been this upset at a business until i stepped into this one. I would never ever set foot into this business again. My family and i total of 7 paying adults came in for the ALL YOU CAN EAT. My youngest daughter is only 2 years old which is the 8th person and only likes to eat a couple of California rolls which i did not think it was a problem to just give her some off of ours from the all you can eat order we are getting. When ordering the server taking our order said it was not OK to do that but if she ordered something from the kids meal then she can and so we did what she had told us. We ordered something off the kids meal which was chicken and rice for over $8 which my daughter did not like at all and started eating a little of our California rolls which i mean just a couple of pieces of our food which we where told it was OK by our server. Our server comes back to us looking like she made the biggest mistake ever goes and tells us that her lady manager said to her we cant do that and for her to tell us that our 2 year old daughter can not eat off of our plates. The manager wanted to charge us the full kids buffet price of roughly over $16 dollars and don't forget she is just 2 years old. We did not make this mistake that employee made this mistake by telling us something that is not true and as a professional manager of a restaurant they should have honored what the employee said and not put us into this kind of situation. My whole family had never ever been so upset that a business would do such a thing to a 2 year old. the manager wanted to charge us for a full order of California rolls for my 2 year old but we had told her that this is just for my daughter and not us and she cant finish the whole order of California rolls and don't forget we had already paid for a chicken and rice dish that my daughter did not like at all so she can eat a little off our plates because that was what our server said would be OK. The lady manager had reduced it to half the order of California rolls for half the price but after putting up a fight and telling her that this was wrong and not our fault. We purchased the half order of California roll because our daughter looked sad that she could not eat ours.

Now to tell you about everything else well you already know how we feel about the service. We came in first and of course asked for a high chair and asked again and asked again then it finally came after asking 3X so you can see requesting service is just not there but bringing the food we ordered to our table is not a problem but requesting something simple obviously is. My water stayed empty for so long. If you like quantity over quality then this is the place to go. The sashimi was not cut right from what i know it supposed to be cut in very small pieces not huge pieces. I felt like i was stepping all over crumbs off the floor walking in. The place is old looking and a little on the depressing side to me. Knowing we are this upset they still included the tip in the bill and this place doesn't even include any desert in the all you can eat menu so don't expect that. I have been to one other AYCE up in Vegas when visiting and will be returning back to that one and never ever setting foot back in this one. I would say that this place with my experience is not kid friendly at all. Shame Shame Shame on you.

P
ping.keck.9

09/28/2012

Provided by YPmobile
will not go back

4 of us went and ordered 2 sashimi combination, 2 California sushi which had 8 pcs of sushi each and sea urchin sushi which had 2 pcs of sushi. Cost us total $70.78. Nothing was special include the food, service and the place.Not worth it.

04/10/2011

The best sushi in town!

We won't go anywhere else. The sushi is always fresh and a wide selection!

V
vando77

04/16/2010

Provided by YP.com
Owner is rude and cheap! Better watch out for the oyster!

My wife and me used to go to Hikari all the time before the recession. Oyster weren't the best but you can expect much in an all you can eat. Most of the food like hamachi kama is good especially for as much as you want. Overall it was a very good experience. However, the last time one of our friend want to go to an all you can eat sushi. So a group of us went there. Oyster isn't fresh at all, we couldn't finish about half of the pieces. The other half we try hard to force it down. Hamachi Kama wasn't available. We grab a few piece of sushi. Since we can't finish the oyster, the waiter try to give us a hard time. We understand that this is the recession. Maybe the owner is not making enough money and is breathing down the neck on these guys so we didn't say anything. A few more of us show up at the last minute. Hikari let them order oyster and like us they can't finish the oyster either. The waiter now refuse to let us order anymore food unless we finish the oyster. There is no one that can eat spoil rotten oyster! We try to reason with them. However, the waiter says that this is the owner's order. We knew the owner from eating there so many time before the recession. We asked to speak with the owner! He came rushing out and was immediately rude to us. Still, he won't let us order. After some arguments, we got mad, paid and left. This make us mad off since my wife and me are the one to suggest eating there. We would have gave them a four star before the recession but now they deserve no star at all. We will never come back. I have heard a rumor from someone else that Hikari has went down hill now and that they reused the oyster if you don't eat them. Yuck! The more reason not to come back. Hachi at Red Rock is a much better experience! Worth every penny!

More Business Info

Hours
Regular Hours
Mon - Sun:
Payment method
amex, discover, visa
Price Range
$$
Neighborhood
Rancho Viejo
AKA

Hikari Japanese Steakhouse & Sushi

Categories
Japanese Restaurants, Restaurants, Steak Houses, Sushi Bars
Other Information

Parking: Lot, Private

Wi-Fi: Free

Bike Parking: Yes

Attire: Casual

Wheelchair Accessible: Yes

Cuisines: Japanese, Asian, Sushi, Steakhouse

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: No

Price Range : Average

Pets Allowed: No

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