Highland Village of Fallon

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After spending a month in this place in April/May of 2013, I absolutely would not recommend it to anybody, friend or foe. Food is absolutely terrible and hot meals were a rarity and often not on time. Patient care was severely lacking due to lack of quality certified nurse assistants. Patients who needed personal hands on care were not getting the attention they needed. Associates at Banner Churchill Hospital are aware og the situation, but told me that they have no where else to send patients for recovery and therapy. Many complaints have been made to the state in regards to poor health care at this facility. It seems as though the poorer trained CNA's are scheduled to work the midnight shifts when there are less supervisors. Having said all that, I will have to say that there are several very good and highly trained/experienced nurses, CNA's and other staff at this facility. Low pay seems to be a major cause for not attracting quality staff. I truely hope that someone can remedy this situation.

This Is a great facility the nurses are very hands with all the residents. Every one that works there is very friendly and makes you feel very welcome. It is also very clean and I have been in some places that weren't. I'm sure it is very hard to take care of someone who can no longer take care of themselves but I have witnessed the care given to the residents I have been there more then once and it is a very nice place I have also been on tours of the facility I would recommend Highland Manor.

horrible horrible place, do not let your family members stay here

Even with all the medicare $$$ cut backs everyone still expects to have "private duty" style nursing for their loved one. Let's be real...employees cost money and there are only so many nurses per patient "load". You don't know who else besides "your" loved one is in pain or needs assistance. If you want privated duty nursing you have to be willing to "pay" for that service just like anything else in this world. If you expect a nurse to drop everything she is doing for another patient and run to you...then you don't live in the real world. Nurses are under extreeme pressures and do the very best for us all. So many of them drop out of bedside nursing because of the legal and constant battles with state, federal and local laws that it makes it an undesirable job to have in the long run. Go to your state legislature and the government and ask for assistance with nurse to patient ratios instead of screaming and criticizing the staff. We have loved ones too!