THE WORST COUNTER SALES PERSON IN THE STATE
by CLIFF DONT CARE , 04/25/2013
THE COUNTER SALES PERSON PAT IS A POOR EMPLOYEE HE WILL SUCK THE LIFE OUT YOU WITH HIS PERSONALITY.
world scholar not, but
by got it there before , 08/13/2012
o.k. not dealing with a world scholar here, but, it's a salvage yard! The guy behind the desk saved me over $500.00 by telling me what part would interchange and how it make the changes needed to make it work. Other yards didn't know or wouldn't bother to tell me the same money saving tips.
Right parts, wrong attitudes
by Some kid , 07/26/2011
Hickory Grove is the place I go to most because it's the closest to home. It's got most of the parts one could need. However, their attitudes SUCK! But what can you expect from a junkyard? Junkyards are where the "bottom feeders" go, so why not have "bottom feeders" for employees. I think Pat is the main manager/ owner and all his face says to me is "I hate my life, I hate my job, this punk-a** kid needs an a** whoopin', oh well."
The people here are rude! I'm guessing the Craig guy below is best friends the guy with long hair!
by Chuckie , 05/25/2011
Every time I go there I get treated like poo, I'm guessing the Craig guy below is best friends the guy with long hair or Craig works for him and don't wont to loose his job. But really the place is BAD, listen to the reviews and beleave what you read or you will be here next telling what bad things happened to you.
good business but very busy
by Craig , 04/22/2011
I have been a customer from day one. Yes, it's true that to someone who has just visited HGA for the first time might think the guy with long hair might be rude. However, that guy multi-tasks like no one I've ever seen. He waits on several people, answers the phone, deals with businesses, employees, and any thing else that might pop up. All at the same time! That guy is very knowledgable about any question I've seen him asked. He knows interchangeability and what won't work as well. If you have the patience, I'd bet that you yourself would begin to see how that guy with the long hair knows what he's talking about but he is a very busy man as well. I suggest that you give him a try. Thank you for reading this.
by waste of Time , 03/10/2011
They sold (paid in advance) a rear end for a chevy pick up I was told couple of days to pull it they called me week later I went to pick it up it was the wrong one. so another 4 days when by I call and ask to get my money back I was told they would get it out that day. The next day they called so went to pick it up for the second time. Looked like they pulled it out of creek mud and rust. My mechanic charged me extra $50.00 to clean and inspect it looked so bad. in all it worked OK but what a experience.
car body part
by gracie , 10/27/2010
i am looking for a driver side white door for a 93 chysler acclaim 4-door, and was told to go to hickory, however after reading all these negative reviews, kinda scares me to call there. I am one to be blunt when irrated, you know. what other places are there to get a part for my car?
Treated me like dirt
by Nic , 04/16/2010
As soon as I asked to go into the yard to see if they had what I needed I was told no and accused that I might steal something and the people behind me was laughing. I was so embarrassed I just tucked my head between my legs and left. NEVER AGAIN WILL I GO HERE!!!
This place is terrible.
by grappler , 12/30/2009
First theres this guy Brad with long hair at the desk. He's incredibly rude and I had to wait for him to help about 5 customers who came in after me before i could get any help. A guy at Wal Mart Auto Care in davenoport said he's seen them pull scrap parts and sell them as working. I bought a rim which was clearly bent up and rusted. I mentioned that and he said "there is nothing wrong with that rim." I had it put on and it was so bent the tire wouldnt hold air. Then I tried to exchange it and they wouldnt take it back. I wish I could give them a 1/2 star.
Extremely poor atitude
by I am me , 11/10/2009
I just called Hickory Grove Auto to ask them about a transmission & a ring & pinion. The guy sounded very irritated that & had more than one question & was very short with me. I guess I'm a jerk for having made him answer the phone.