Excellent service and price
by Mom , 12/29/2010
Hendel's installed two new 3 ton split system residential units (American Standard) ane removed the old units (Carrier). Excellent price and excellent service. Very professional.
Don't use Hendels unless you want major installation problems
by turboman , 07/25/2010
We used Rosie on the House referral and Hendels was low bid. Their salesman promised to fix all our balance issues and a money back satisfaction gaurantee. If I was not an Engineer and known what to look for, I would have been left with major air leaks, damage to my house, and fire hazards. As it was, I had to go through h**l and was threatened by the owner before Rosie finally forced them to fix numerous major problems with the installation. We still have VERY poor balance and 1/3 of our house isn't cooled well. For this, we had the privelidge of paying almost $9,000 and being treated like crap. We were professional at all times with them.The ductwork was so poorly installed after the initial installation, almost all the air went into one bedroom and it sounded like a tornado in there. After their first "repair" there were major air leaks in both the supply and return air such that we had dust in the house constantly and had to have the ducts cleaned twice.If you had them install y