PHOTOS AND VIDEOS (12)
Never go back!!!
by NEVER GO BACK!!! by NA , 12/05/2011
I recently visted this office and the Receptionist was very nice, but I did notice that Dr. Helm treats her awful! She does everything in this office and works very hard from what I seen while I was there. She treated me and the other patients with much respect. I don't see how the poor girl works for him, I know I wouldn't. She is overworked and I'm sure underpaid. Dr. Helm, however, is a different story! He is rude and tries to rush through the exams just to get done. The only thing he done with me was he checked my corneas by shining the light in my eyes and wrote my prescription for contact lenses and glasses. I have talked to several other patients that I know that come to his office and they have the same opinion. They have also said they would not go back to see him for an exam. I don't see how he stays in business unless it is just because he is the cheapest place in Greeneville to have an exam done, but sometimes cheaper is not better!! I personally will NEVER go back to him!!
DO NOT GO TO THIS OFFICE
by DO NOT GO , 12/25/2011
I was in this office within the past week and I was not impressed with the service of the receptionist or Dr. Helm at all. The receptionist, which is his wife, was rude, very slow, and not professional. Her cell phone rang several times while I was waiting to be seen, she answered it, and was on it for several minutes. When I was finally taken back into a room, she rushed to get me ready to Dr. Helm to come in to see me. When he came in he was also rude and rushed me. I wanted contact lenses (and got them) but I am having trouble with them, I cannot see with them whatsoever. I will NEVER go back to this office! Both of them, the receptionist and Dr. Helm, are very unprofessional. Dr. Helm also came out of his office with what seem to be a DIP of skoal in his mouth and his breath reeked like tobacco.
Great Eye Exam! Go there.
by Bill , 01/31/2012
I recently visited Dr. Helm's office for an eye exam for contact lenses and glasses. I have been going to Dr. Helm for years and he is a great doctor. He recently got new staff and they are very friendly and helpful. The receptionist was friendly and helped me with my insurance. They got me back very quickly and I did not have to wait like in most doctor's offices. The nurse that started my exam was very nice and took her time. She is Doctor helm's wife and she seems to really care about people. They did alot of tests on my eyes to check for eye diseases. Once she was done, Dr. Helm came in and finished up my eye exam. He did a great job getting me to see 20/20 vision with my contacts. It was a very thorough exam and their equipment is all computerized and up to date. I would highly recommend going to Dr. Helm's office. Their new staff is wonderful and they really care about your eyes.