Hank Gosnell's Auto & Trans

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OPEN NOW - Closes at 5:00pm

I’m not too sure about their quality or honesty. I broke an input shaft in my transmission coming into Lewiston. I got a tow to their shop. Web page says free towing for major repairs but I paid my $150 towing. Maybe this was not “major repair”. Since it would take nearly a week to fix may family and I got a ride back to Portland and I rode out the next Friday to pick it up. While looking it over I noticed oil dripping from the transmission and a missing heat shield (which I found near where it had been parked). They said the oil leak was left over oil. It wasn’t and smoked like it was on fire by the second hill out of Lewiston. Since it was Friday night and they were already closed, I just added oil and got it home. I ended up pulling the transmission at home and re-doing the job to discover that they had installed the seal without any sealant around the perimeter. It was soaked in oil and explained the quart/hour leak that it developed after their work. So their warranty consisted of sending me $15 in parts. But I received no compensation for having to pull the transmission and redo their shoddy work. And this is after they explained to me that they wouldn’t sell me cheaper parts that could be ordered in faster because they couldn’t warranty them. Apparently the warranty only will apply if your transmission won’t make it out of the Lewiston hole and you are willing to spend your weekends there. I would not recommend them but you may not have too many options.