Hana Japanese Eatery
(602) 973-1238
Address: 5524 N 7th Ave, Phoenix, AZ 85013
NEARBY RESTAURANTS
great by Japatito - 07/04/2009I've never had any problems at this restaurant. Japanese owned (which is rare nowadays). The food provided is authentic not masked by black lights, loud music and Hooter's style waitresses. I ordered something off the menu and received a calendar quality presentation and the taste was to die for. I'm grateful that I finally have a Japanese restaurant to go to that serves food that I would expect to eat in Japan, not watered down for the homogeneous, mass-consumption public.
Horror Story! by Phx Consumer - 09/19/2007I made the mistake of mentioning to the waitress that the $13 teriyaki steak bento box lunch I ordered was all fat. She immediately takes this information to the chef who offers to replace my meal. I didn't have time to wait as it was lunch time and just wanted to bring it to the restaurant's attention that it was inedible, but I was polite and didn't ask for a discount. The chef, comes out of the kitchen with a huge platter of raw steak and explains to me in broken English what a New York strip is and makes an attempt to humiliate me in front of the restaurant. After that, the service from our waitress was passive-aggressive. I've eaten in restaurants all over and have never experienced anything remotely like this. If you want Japanese food in the area, go to Zen 32. The service is MUCH better, you get more for your money, and should a problem arise, I doubt it would be handled in the unprofessional manner I experienced.




