PHOTOS AND VIDEOS (2)
by Disgruntled , 08/24/2016
After being a customer for approx. 15 years, my Mercury I/O wouldn't start. Took it to them for service. First they said they made a mistake winterizing and were going to get Mercury to pay. Then they agreed to pay. Then four days later they said they didn't make a mistake and that they didn't know what was wrong with the motor (they are Mercury Certified...). They told me they weren't going to work on the motor anymore and to come and get the boat and take it to another dealer. Then the kicker, they said I have to pay hundreds of dollars to get my boat back. #Unethical. #Ransom. If you have to drive 50 miles further to a dealer, do it.
Go Somewhere Else
by M.K. , 05/03/2016
Very unethical business practices, been there twice, prices changed at the last minute in boat purchases, fee charged for use of credit card, and the worst, not standing behind warranties.
Great Pricing and personal service!
by Vikeman47 , 01/09/2009
I purchaed a new Premier from Hallberg Marine in August of 2008. I got what I feel is a late season deal. They took my trade in and offerd to store my new boat till spring 2009 at no charge. I can't wait to pick up my new boat.
Very Bad Deal
by disappointed , 08/22/2010
I brought my boat & motor in for warranty work. They had my boat for over a month due a back order of parts according to their service department and when I was finally able to go and get my boat there was damage on my motor and grease all over the carpet in the boat! They claim it did not happen there and they were very unwilling to even listen to me. Their owner yelled at me on the phone and said that a rock must have flown up and hit the motor. Has anyone ever had their motor get hit by a rock? I was very unhappy with they way they treated me and wouldn't even work with me. As any boat owner, I know my boat and motor. I clip my cover right under my motor and would have seen the damage, but they didn't care. I would not recommend them to anyone that cares to have their boat returned undamaged.
You should go somewhere else for parts
by serialnumberless , 06/29/2012
They are generally overpriced for their parts... and don't you dare go in there without a serial number for your machine. The parts department will treat you like an idiot as they send you on your way without even attempting to help you. They should put a sign on their door "No serial number = No service" The part I needed wasn't even year or model specific but they turned me away.... told me to get the serial number and come back.I would avoid shopping here (at least for parts) unless you enjoy being treated poorly and like paying more for things you could get somewhere else.... or even shipped to you ..... for cheaper.