Greenwood Heating

Installing quality and servicing all brands since 1921. http://www.greenwoodheating.com http://www.dexknows.com/business_profiles/greenwood_heating-b714797/

(206) 784-1818

825 Stacy St
Seattle, WA 98134

47.58159 -122.322335

(11 Ratings and Reviews)

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Hours

mon 8:00am - 5:00pm

tues 8:00am - 5:00pm

wed 8:00am - 5:00pm

thurs 8:00am - 5:00pm

fri 8:00am - 5:00pm

sat closed

sun closed

Description for Greenwood Heating

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Broken furnace? Thinking about a new water heater? Your options are just a phone call away.

As experienced heating contractors, Greenwood Heating & Air Conditioning ensure that your furnace, water heater, and/or heat pump works as they should. In business since 1921, our motto says we "install the best and service the rest" throughout the Puget Sound region.

We provide HVAC services ranging from system maintenance to air purification, including 24 hour emergency services. We…

Reviews of Greenwood Heating

Great Pump Shoddy finishing work that caused major damage! by J and H -

08/07/2012

n 2009 we purchased a Heat Pump. The machine works well and heats our home nicely. On Sunday Aug 5 2012, it was a scorcher in Seattle and beyond and we used the cooling part of our heat pump for the very first time. The house cooled well. Four hours into the first try of the pump, I went down stairs and heard water draining, After investigation, found a stream of water pouring out of my light socket and the carpet below was wet. My husband was gone, so contacted a friend to come over and help. He removed the light socket and found the ceiling was wet and had to place a hole in the ceiling. He removed the insulation and paper covering the condensation hose. After locating the hose he found it was disconnected and the water was pooling in the ceiling instead of being directed outside. He connected the tubing and the water was directed outside as it is supposed to be. I called the company, they came out and told me today Aug 7 2012 that they were not responsible as it was an existing tubing and they did not replace it. He stated it was over 20 years old. He stated he would replace the tubing but that was it. I told him that they should be responsible because after installing a 12,000 dollar piece of machinery they should have checked to see if all aspects of the pump was working including all existing materials that they did not replace. He said he would not pay for repairs.I feel that because they did not check to see if water from condensation was flowing through the existing tubing out doors, thus the reason for the water damage to our home. They should pay to fix what they did not do at the time of installation and also repair the damage to the ceiling including all insulation and carpet and clean up of the mess that was caused due to this issue!Sean the operations manager spoke with me regarding the issue, He was condensending, rude and when I told him that we would contact the Better Buisness Bureau or possible small claims court, He was not phased, I asked to speak to his Boss and he told me " I will tell him but do not guarantee the he will call back. This Company provided our home with a nice pump, but because they did not test if the cooling part was working, including all existing parts, we now face this repair job that I was not expecting. The fact that their moral compass failed, totally disapoints me. My advice to anyone that wishes to use this company? DONT look else where for a company that stands behind their work. This would not have happened if they checked to see that all parts were working properly!Shame on you Greenwood Heating and Air Conditioning, and SHAME on you SEAN for speaking to your Customers like they dont have a brain.

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Great service on new furnace installation by Greg -

07/10/2012

We just had to have our furnace replaced as it wasn't running properly and not worth repairing given that it was over 15 years old and the cost of the repairs was fairly expensive. Alan our technician at Greenwood gave me several quotes on different efficiency furnaces for us to consider as well as air conditioning. After receiving their quotes I contacted our local warehouse store as they were running a special on the same brand of furnaces at the time. I was really surprised when I got the quote for the same exact furnaces we were considering as the warehouse price was several hundred dollars higher than the price quoted by Greenwood. I also had another furnace company look at the existing furnace and he confirmed that it needed to be replaced. I never got a quote from him.The installation crew from Greenwood showed up right on time for the installation. They had called first to let me know that they were on the way. They were very friendly and showed me what was wrong with the old furnace after it was pulled out and then explained what they were doing during the installation of the new furnace. We decided to forgo the air conditioner due to the cost and given the few days of the year that it would be used. During the installation they needed to put in an electrical shut off switch and also installed an outlet for me because they thought I would find it handy to have one in that area. After the installation was complete the installers went over everything I would need to know about my new furnace and then walked me through programming my new electronic thermostat.They were very thorough. After they were finished they made sure that everything was all cleaned up before leaving.The next day I received a call from a technician at Greenwood asking to schedule a quality inspection of my installation. He came out the next day and did a complete inspection of the furnace as well as the installation. During the inspection he found an elbow in the furnace that he thought should be replaced and ordered the part while at my home and scheduled another visit to install it. He also asked if I needed any questions answered about the operation of the furnace or programming the thermostat. I also received a call from my service technician Allen making sure that everything went well with my installation and to see if I had any questions. A couple of days later I received a call from Greenwood's office following up to make sure that I was happy with their service.I am extremely happy with my service from Greenwood. I have used them for many years to service several furnaces and have always gotten excellent service. This was the first time that I needed to replace a furnace and it was gratifying to see that the same level of professionalism and quality service was evident for a new installation as well. I highly recommend Greenwood to anyone looking for annual service, repairs or replacement. Also Allen is great!

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VERY PROFESSIONAL AND WITH THE BEST PROPOSAL/BID by Marty -

06/08/2012

Came home from a 2 week vacation to find our furnace stopped working. Since I had been using Greenwood for sometime on annual maintenance. I called them in for a look. Yes heat exchangers cracked and could not restart by law. They immediately sent their rep, Brian, over. Very professional and gave me a bid for replacing 25 year old furnace and 12 year old water heater. I called in 3 others, with 2 being very high (one professional and one not). The 3rd was right in the same ball park price wise, but took him a week to finally "mail" me bid, a week after already installed (he told me he would send to me via e-mail the next day...not). Next day, picked Greenwood and the following day, techs arrived and in less than 6 hours they were checking me out on our new thermostat and super quite, more efficient furnace. Tech came back the next day due to a my "perceived" issue with hot water tank, but turned out the trickle/noise I heard was my upstairs condo owner. We marched up there and within 2 hours, Brian was there after tech called him to alert him of the condo owner's issues. Since his water heater needed replacing and all was same age as mine, owner decided to switch all out, for exactly what we put in. Two very happy condo owners. Brian was very professional, efficient, offered good customer service and immediate call backs, etc... All 4 techs involved were very professional, and respectful of our home (removed shoes, laid down floor protection, etc...) AND something not part of anyone else's bid, they went to the city of Kirkland to get the install permits (yes, even for these things, government gets their hands on some money). They even made an appointment for me to have both a follow up tech visit the next week to make sure all was working AND appointment with city inspector to come out. All went smooooth!!As for the other negative comments in here........ . Not sure why as it was a 180 from me. Sounds like Greenwood unfortunately had a bad apple rep/tech workign for them, that eventually got "caught" and let go. Not necessarily the fault of the company since they can't be with every employee 100% of the time.Would I recommend them to anyone? YES. Will I do business with them again?YesMarty

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Details

Service Area

Serving: Tacoma WA (Metro), Seattle WA (Metro)

HVAC Contractors

Specialty:

Air Conditioning

Heating

HVAC Engineers

Radiant Heating and Cooling

Ventilating

Insulation

Ducts

Green Building

Furnaces

Geothermal Heat pumps

Heat Pumps

HVAC Contractor

Solar Power

Type:

Residential

Commercial

Service:

Repair

Remodeling

New Construction

Installation

Maintenance

Cleaning

Replacement

Retrofitting

Troubleshooting

Fuel:

Electric

Gas

Geothermal

Solar

Boilers and Furnaces

Product:

Furnaces

Water Heaters

Product:

Tank Water Heaters

Generators

Fuel:

Electric

Type:

Residential

Buying Options:

New

Service:

Repair

General

Convenience:

Open 24 Hours

Open Weekends

Open Holidays

Emergency Service

Onsite Service

By Phone

By Appointment

Free Estimates

Same Day Service

Payment Options:

Cash

Personal Checks

Bank Checks

Debit Cards

Visa

Mastercard

American Express

Discover

Financing

Insurance Accepted

Promotions:

AAA Discount

Senior Discount

Military Discount

Coupons

Assurances:

Licensed

Certified

Insured

Bonded

Accredited

References Available

Warranties

Locally Owned

Better Busienss Bureau

Factory Authorized

Over 50 Years Experience

Products:

Air Cleaners

Air Exchangers

Air Purifiers

Allergy Filters

Attic Fans

Boilers

Condensers

Fans

Filters

Fireplaces

Forced Air Systems

Humidifiers

Radiators

Tankless Water Heaters

Thermostats

Brands:

Bryant

Carrier

Coleman

Rheem

Ruud

Thermopride

Trane

York

American Standard

Honeywell

Kohler

Lennox

Payne

Rinnai

Details:

Assurances: Factory Authorized

Assurances: Over 50 Years Experience

Price Information: Free Estimates

Reputation: Better Business Bureau

Service Options: Estimates

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Greenwood Heating

825 Stacy St Seattle, WA 98134

Rate & Review This Business on

Hours

Description for Greenwood Heating

Reviews of Greenwood Heating

08/07/2012

07/10/2012

06/08/2012

Details

Serving: Tacoma WA (Metro), Seattle WA (Metro)

Air Conditioning

Heating

HVAC Engineers

Radiant Heating and Cooling

Ventilating

Insulation

Ducts

Green Building

Furnaces

Geothermal Heat pumps

Heat Pumps

HVAC Contractor

Solar Power

Residential

Commercial

Repair

Remodeling

New Construction

Installation

Maintenance

Cleaning

Replacement

Retrofitting

Troubleshooting

Electric

Gas

Geothermal

Solar

Furnaces

Tank Water Heaters

Electric

Residential

New

Repair

Open 24 Hours

Open Weekends

Open Holidays

Emergency Service

Onsite Service

By Phone

By Appointment

Free Estimates

Same Day Service

Cash

Personal Checks

Bank Checks

Debit Cards

Visa

Mastercard

American Express

Discover

Financing

Insurance Accepted

AAA Discount

Senior Discount

Military Discount

Coupons

Licensed

Certified

Insured

Bonded

Accredited

References Available

Warranties

Locally Owned

Better Busienss Bureau

Factory Authorized

Over 50 Years Experience

Air Cleaners

825 Stacy St
Seattle, WA 98134