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trying desperately to like these people
by me , 01/12/2010
they are fine if you go into the office to see them...but if you call them you will probably be shuffled off...I have called them at least 4 times for my illness that i have been dealing with for almost a month now and every time i call, they take my name and number and the nurse will call me back...I guess they haven't really lied because they never said WHEN they would call...when i complained about them not calling me back, the girl got very short with me and said "I always put a note for them to call you, not my fault if they don't!"
by SICK ONE , 06/02/2010
I DISAGREE THEY ARE A VERY NICE GROUP TO GO AND SEE I REALLY ENJOYED THEIR WARM SMILES AND GREAT ATTITUDES YOU MUST HAVE BEEN FEELING REALLY BAD FOR YOU TO TALK ABOUT THEM LIKE THAT I LOVE THEM AND I WILL CONTINUE TO SEE THEM DOING GREAT GIRLS
by rumba , 07/26/2010
I was recently seen in the office and the nurse practitioners there were top notch and really went out of their way to make sure all my issues were handled. I will definitely continue to return to this group.
by just fine by me , 10/15/2010
I've been there twice in two weeks- for two different problems. I've seen Karen and Melissa. They were both wonderful !!!! Front desk was professional and person that checked me in was also. I couldn't have had a better experience. I didn't have to wait a long either time. The office was neat and very clean. I got return phone call reguarding a referral I was getting just fine. Sorry you others had issues. At Physicians East you are just a number in their huge practice- don't think you're special, they just want your money. Call there and ask for an appointment as a return patient. The first thing that they ask, "What's your birth date ? Your SS # ? then somewhere in the process they get to asking your NAME ?? Not warm and personal at all.
Are providers too busy?
by Caring Heart , 02/15/2011
I must say that Dr. Ribeiro was excellent while at Pitt Family in Ayden and Dr. Ribeiro's physician assistants at Greenville Express seem very knowledgeable. HOWEVER, there is very much room for improvement when it comes to returning important phone calls to patients and calling in prescriptions AS PROMISED. The in-office visit is usually good, but once you leave the office it's hard to get ANYTHING taken care of at a reasonable amount of time. Therefore, I would rate this business GOOD for in-office, but EXTREMELY POOR for returning calls. I've called 3 times in 2 days and still can't get the issue resolved because I've been told the provider is TOO BUSY and will get back with me, but hasn't...
by dreamcheri , 02/21/2011
After forgetting I needed $3.00 co-pay, I went to see Dr. Karen because I had pnuemonia. I was turned away because I didn't have $3.00 to give her. Is that little bit of money more important than a persons health? I think not. The hospital took me right in without waiting and started taking care of me. Thanks for nothing Dr. Karen.
by Express Care & Family Practice , 03/28/2012
Reid Beaman, PA-C is now located at Express Care & Family Practice Center, which is located at 2080-A West Arlington Blvd Greenville, NC 27834. The phone number is 252-439-0065. Dr. Riberio is still located at 613 South Memorial Dr. Greenville, NC 27834.
Love my DR.'s
by The Zoss Family , 04/05/2012
These guys are great. Glade I found them!!
by Dail , 01/22/2014
I decided to come here after being referred by a friend of mine. The entire staff was very nice, I was in an immense amount of pain and I was seen very quickly. They wasted no time sending me to get more tests run.
Agree with Don...they don't call back!!!!
by Sandi , 10/05/2010
I went in to see Karen for hormonal migraines. She was an awesome practioner. She spent a lot of time and answered all my questions. She suggested a saliva test which I paid $150 dollars out of pocket. I have tried to call 2 times for results. I was told the results were in and she would call back. I have waited 2 weeks and still no phone call. I think it is unfortunate. I would have definitely referred patients from our office to them for after hours care.....however, follow up care is essential....therefore, I think they would be better off elsewhere. In summary, as Boiler man stated...they give great care when you are in the office, but provide no follow up care afterwards. You are only as good as your word! If you know you are not going to call a patient back...why lie and them them you will do so!!! I work in a doctor's office...I certainly hope we do not portray that kind of image to our patients. Its too bad! I will wait two hours at Physician's East Urgent Care ne