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by Boyle , 05/28/2014
This firm goes a great job at a great price. They are quick and professional. If I have any questions they are easy to get ahold of and will address the problem right away. Would recommended them to anyone.
Owner of greenmagic
by Ruben , 04/18/2014
Your job in Lynwood was done perfect Ruben explained to you that only the top layer of bricks need to be glued. The under layers have cuffs in the back to hold in place.U say the bricks could b lifted of course any brick could b lift if you pick them up.You redid you job because the foundation was not done correct in first place n your wall was sinking. Which has nothing to do with glue.you are just writing a bad review because you tried to take advantage and get extra work for free n we said no that wasnt part of the deal..you are writing negative things that are true.
Job Not Done Correctly
by LK of Lynwood IL , 05/15/2013
This happened in May 2013. I live in Lynwood IL. I wanted to replace my landscaping bricks with new ones. Rueben (who is the manager of Green Magic), and his crew promptly came out and got started. They finished within the same day (1 day job) and my wife paid him in full w/cash as he requested. When I returned home it was dark, so I checked their work the next morning and noticed that the bricks were not properly glued. The bricks could be lifted and removed which is not suppose to happen. That was the very reason why I was getting it redone in the first place. Shortly after I saw Rueben in my neighborhood, I communicated this problem to him and he promised to take care of it. Since then, he has not returned to make good on his word. My wife and I have been calling him for weeks to correct the problem. He promises to come and never shows. He claims to be too busy with other jobs. He also will not give us a receipt for the service rendered. My wife neglected to get one the night that she paid him, but we thought that it would not be a big deal and we could just get it later because this was business and he seemed OK. He really deceived us as I thought he was professional and would stand by his work. He has my $920 and will not return to fix my landscape nor provide a receipt for the work that he did. I would not recommend this company as they are getting (cash) from the neighborhoods and not properly documenting it. In addition, they refuse to correct their mistakes. This was something that could have been handled more easily and professionally especially since I paid in full (cash). I am extremely disappointed with Rueben and Green Magic as I thought we had established a working relationship. Bottom line, the work that was performed is below expectation and the manager has neglected to rectify the issue and has also neglected to provide a receipt for the service rendered. However, my wife has him recorded via voice mail promising to come out to fix the issue and to provide a receipt. To this day, he has neither returned to correct the problem, nor provided a receipt for the work done. I do not know why this company would treat a paying customer like that. Again, this could have been resolved. If they treated me like this, there is a great chance they will take your money as well.