Golden Rule Plumbing Heating & Cooling

We Obey The Rules To Live By. Owner Verified

(515) 243-7152

N Main St
Grimes, IA 50111

Sunday 24 Hours (show)

Monday: 24 Hours

Tuesday: 24 Hours

Wednesday: 24 Hours

Thursday: 24 Hours

Friday: 24 Hours

Saturday: 24 Hours

Sunday: 24 Hours (hide)

41.69496 -93.79111
http://www.dexknows.com/business_profiles/golden_rule_plumbing_heating_and_cooling-b389095

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Hours:
MON 24 Hours TUE 24 Hours WED 24 Hours THURS 24 Hours FRI 24 Hours SAT 24 Hours SUN 24 Hours
Description: Golden Rule Plumbing Heating & Cooling provides service to customers throughout the Des Moines, Iowa area. We specialize in commercial in commercial and residential plumbing, heating, air-conditioning and geothermal services, we help make your home or business more comfortable.

What started out as City Rule Plumbing with a small staff, has grown into a large, well-respected company with over 50 employees, serving the surrounding area with heating, cooling, geothermal maintenance and repair services. Even though we changed our name, we are still completely dedicated to the same customer satisfaction we have built our reputation on.

Our trained technicians work on all brands of heating and cooling equipment to help ensure each system functions properly so you may enjoy the highest level of indoor comfort. We know you have a busy schedule and will do our best to schedule appointments that are convenient for you.

Services offered by Golden Rule Plumbing, Heating & Cooling include:

  • Furnace Installation
  • Furnace Repair
  • Furnace Tune- Ups
  • Plumbing Installation
  • Plumbing Repair
  • Plumbing Maintenance
  • Water Heaters
  • Water Heater Installation
  • Water Heater Repair
  • Drain Cleaning
  • Tankless Water Heaters
  • Hybrid Water Heaters
  • Geothermal Heating and Cooling
  • Air conditioning Installation
  • Air conditioning Repair
  • Air conditioning Tune- Ups
  • Routine spring / fall maintenance
  • Emergency service

    Golden Rule is a licensed and insured company, available 24 hours a day, seven days a week for emergencies. We offer a two-year worry-free guarantee on all new installs. If you are not satisfied, our job is not complete! Be sure to ask your technician about additional warranty options.

    In addition to our other Golden Rules, we also believe in up-front pricing. You'll know and approve the price of your project before we begin. We offer financing on new heating and cooling systems and accept all major credit cards. But the most important rule we follow is the golden one, which is to treat our customers as we would like to be treated.

    Communites we serve:
    Adel IA 50003
    Altoona IA 50009
    Ames IA 50010, 50014
    Ankeny IA 50021, 50023
    Bondurant IA 50035
    Booneville IA 50038
    Bouton IA 50039
    Carlisle IA 50047
    Clive IA 50324, 50325
    Cumming IA 50061
    Dallas Center IA 50063
    De Soto IA 50069
    Des Moines IA 50307, 50308, 50309, 50310, 50311, 50312, 50313, 50314, 50315, 50316, 50317, 50319, 50320, 50321, 50322, 50323, 50324, 50325, 50327
    Dexter IA 50070
    Earlham IA 50072
    Granger IA 50109
    Grimes IA 50111
    Indianola IA 50125
    Johnston IA 50131
    Madrid IA 50156
    Minburn IA 50167
    Norwalk IA 50211
    Panora IA 50216
    Perry IA 50220
    Pleasant Hill IA 50317, 50327
    Polk City IA 50226
    Runnells IA 50237
    Saylorville IA 50313
    Urbandale IA 50322, 50323, 50395
    Van Meter IA 50261
    Waukee IA 50263
    West Des Moines IA 50061, 50265, 50266, 50398
    Windsor Heights IA 50324
    Woodward IA 50276

    Call today and schedule your service.
  • Payment Methods: American Express, Bank Checks, Cash, Debit Cards, Discover, Financing, Insurance Accepted, Mastercard, Personal Checks, Visa
    Area Served: Ames, IA Metro;Boone, IA Metro;Des Moines, IA Metro
    Minority/Female Owned: Locally Owned
    Brands: Bradford White, Delta, Gerber, Hydron Module, Kohler, Lennox, Rheem Tankless, Rheem Water heater, Rinnia Tankless, Ruud, Trane, Westinghouse
    Languages Spoken: English
    Products: Cellulose Insulation, Heat Pumps, Radiant Heating, Backflow Preventers, Faucets, Humidifiers, Sewer Pipes, Home Insulation, Injected Insulation, Insulation Installation, Commercial Boilers, Electric Boilers, Gas Boilers, Hydronic Boilers, Industrial Boilers, Steam Boilers
    Services: Drainage Systems, Estimates, Installation, Maintenance, Plumbing Repair, Remodeling, Remodeling, Repairs, Leak Detection, Boiler Repair, Residential Contractors, Boiler Installation, Boiler Cleaning, Leak Repair, Duct Work, Furnace Cleaning, Water Lines, Pipe Repair, Drain Cleaning, Heating Equipment Repair, Spray Insulation, Bathroom Remodeling, Boiler Maintenance, Commercial Plumbing Contractors, Furnace Installation, Furnace Maintenance, Furnace Removal, Furnace Repair, Gas Line Installation, Septic Tank Installation, Shower Repair, Sink Repair, Toilet Repair, Gas Pipes, Commercial Sewers & Drains, Sewers, Insulation Contractors, Boiler Removal, Air Conditioning Contractors, Commercial HVAC, Heating Contractors, Geothermal Heating & Cooling, Refrigeration Contractors, Ventilation Contractors
    Specialities: Air Conditioning Contractors, Air to Air Heat Pumps, Backflow Prevention, Bathroom Remodeling, Commercial HVAC Equipment, Dehumidifying Contractors, Drains, Faucet Plumbers, Fixtures, Gas Line Installation, Gas Pipe, Geothermal Heating and Cooling, Green HVAC, HVAC Duct Contractors, HVAC Engineers, Heat Pumps, Heating Contractors, Hi-Velocity, Hot water on demand, Humidification, Hybrid Water Heater, Hydronic Boilers, Injected Insulation, Radiant Heating, Refrigeration Contractors, Residential HVAC Equipment, Sewer Pipes, Sewers, Shower Repair, Sinks & Faucets, Spray Insulation, Steam Boilers, Tankless water heater, Tanks, Tub Shower and shower replacement, Ventilation Contractors, Water Lines

    PHOTOS AND VIDEOS (5)

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    Do they exist or even care?

    by Nate , 07/01/2009

    I had a magnet for The Golden Rule on my refrigerator. They are a local company, in fact one block from my house. My first experience was plumbing. When I called them the lady said they were closed and they would have someone call me back. I did not recieve a call so I called another company. Giving them another chance, I called them a few months later when my air conditioner was having problems. They scheduled an appointment between 1pm to 4pm. They called me at 4:30pm to cancel because of rain. My issue was with a leak in the unit located inside the house? Again, I called another company. I am really big on true customer service, for example a genuine apology would be a start. I use to support local companies, but cannot anymore in Grimes that's very hard to do, due to the fact that they are more concerned with other things rather than the little people like their neighbors. Oh well, they make independent contractors happy!

    Poor Service and Communication

    by Cynique71 , 12/16/2009

    Drippy faucet - simple enough problem. Instead of figuring out and telling me what was causing the drip, the service call guy and his side-kick put together several "options" the least costly was replacing the washers for $108, all the way up to tearing into my bedroom wall to replace the entire faucet system for $900. This was after they tried to sell me a service package to check my furnace and a/c. I didn't call them for my furnace or a/c. The whole thing felt like some kind of amateur scam and I just wanted them out of my house. They also tried telling me my copper pipes in the basement were probably bad and needed replaced. The pipes are PVC all the way to the stack. Clearly they thought I was some kind of easy rube. Beware.

    Overpriced by a mile

    by me , 01/06/2010

    I know a former employee who just couldn't work there anymore knowing the mark up this company places on all items. For instance a $10 part that took 15 minutes to put on was charged out around $400.

    Awesome

    by Happy customer , 04/15/2010

    We were out of hot water when we called and they arrived in less than an hour and completed the installation the same day They truely live up to there name!

    No worries !

    by MCG , 04/26/2010

    I have been a Golden Rule client since 2006, and every year they have been excellent and caring. We purchase the annual plan, and we don't have to worry about anything. They are client oriented, and explain every detail of what they are doing and what needs to be replaced. They can be a little pricey on certain items that require to be chaged but overall they are a service we can trust.

    Wondeful Company

    by Kellie , 04/26/2010

    I can't say enough about Golden Rule, they are a class act. This was their 2nd time to our home to repair a problem. Our first visit was a plumbing problem the second was a heating and cooling problem. Both times they were extremely prompt, courteous and fixed our problem. The repaimen were kind, respectful, knowledgeable and professional. I would highly recommend this company. Thank you for helping us in our time of need.

    All businesses should operate like Golden RulePlumbing

    by sam , 05/17/2010

    Had orig. furnace & humidifier serviced. Later purchased and had new furnace installed.Had air conditioner serviced. All three good experiences. Friendly, informative sales and service personnel who neatly & efficiently performed work with no messes left behind. Happy with recommended service, parts and equipment and reasonable pricing. Would recommend this company to anyone for heating and plumbing needs. WHY CAN'T ALL BUSINESSES BE LIKE GOLDEN RULE?

    Fast efficient service

    by Shannon Magnani , 05/22/2010

    I had a slow draining bathtub and made an appointment. They were here on time and gave me a diagnosis along with two different options for repairing, which both were very reasonable. They took me to the basement and showed me exactly what was wrong and what would be done and had it fixed in no time. Very courteous and caring repairman, as well as receptionist who scheduled appointment. They even have a coupon on their website that you can use. I would most definitely call them again.

    Excellent response time.

    by Jim , 05/24/2010

    Had a sump pump drain line plug up. With our area having a high water table and thus the sump pump cycling quite often I needed someone there ASAP. Called Golden Rule and they arrived with in the time specified. Quickly got a temporary fix done while giving several permanate options to the problem. I will call them for future needs.

    Real Good Service

    by Eagleman , 05/28/2010

    I had a drain leakage. They were very polite and was very expertise on there service. I would use them again in the future

    View all reviews for Golden Rule Plumbing Heating & Cooling