Gervais Day Spa & Salon

Write a Review541-779-7100

CLOSED NOW - Opens at 9:00am

Unfortunately I cannot not give a good review. I have given this salon three different opportunities to do a good job and have been disappointed every time. The staff is very friendly and the atmosphere is pleasing. But unfortunately I have had a hair cut, a spa pedicure, and nails done. All different occasions, all those services were poorly executed, my hair was the worst experience. The owner did offer to do a touch up at no additional charge (Since they do not do refunds) which was nice of her but at that point all she could do was touch up the color, the cut was pretty much unrepairable. She went on to tell me while I was sitting in her chair that the stylist actually did a perfect job and that my hair was the problem. I really couldn't tell her she was incorrect since I was sitting there getting my hair done by her. It was uncomfortable and my "trim" was 8 inches shorter than I had asked for. Very unfortunate. I also didm;t like being told the hair cut was fine, it was all different lengths (and not in the good way), even after the owner repaired it to the best of her ability it was a shotty color job and cut. My nails that were done most recently were amateur at best and popped off within the week. I have been going to different Aveda salons for years and just assumed they would be consistent. I will never go to this salon again, I tried to give them the benefit of the doubt but each time has been disappointing. So sorry, but again the staff is friendly, the Aveda products are great, and the atmosphere is nice. Hope they start doing a better hiring job for their future.