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Pre Merge, Lived up to the Community Credit Union Promise... Now Just another Big Bank
by Banking Elsewhere now , 12/29/2014
Banked here for 20+ Years with a Small Local Business and would recommend this credit union to everyone I knew. The tellers were friendly, knew your name and went above and beyond. I did my loans here, my retirement, line of credit, and my kids education funds. Everything that had to to with my finances was done at Gateway. It was large enough to offer what I needed and was competitive, but small enough that I was more then an account number. Apparently it got to large....Enter Parkside, now Gateway (ahem Parkside) is just another small bank trying to play with the big boys akin to US Bank or Wells Fargo. Fees for EVERYTHING, tellers that don't have a clue what is going on with your accounts or loans (even loan officers that can't tell you what the payoffs are on a loan), and management that doesn't care about anything but the bottom line. They have lost what gave them the edge, and made them different. If you are looking for a wanna be Big Bank based in Montana without the features of a real bank you have found it. If not look somewhere else. If you are having issues with your account (lack of debit card working, snotty tellers, or my personal favorite.... Direct Deposits lost in space that no one can fix) Feel free to contact the Head Man at Parkside who thinks all is still perfect because they sent pages and pages of paperwork!Rob Lefkowiczrlefkowicz@parksidefcu.comCOOPh: 406.862.2652He is happy to listen to your issues... but only ONCE, heaven help you if you talk to him twice, his banks are Sunshine and Light!