Terrible Customer Service and will give you the run around by
Hubble Nightmare -
Terrible cutomer service and they will give you the run around. Consumers beware. Dont waste your time dealing with Franklin Building Supply. No ethics what so ever!!
Wood Stove Pellets by
Lori and Kevin -
My husband and I stopped in during the week to check the price on a palle of woodstove pellets. After speaking with a store associate we decided to purchase and pick up the pallet the following weekend. My husband verified the store hours to insure the store was open due to the fact that we needed to rent a truck from U-Haul to bring the pallet to our home which is 30 miles away, one way. The storewas supposidly open so we rented the truck and went to pick up our pallet only to pull in to the parking lot and see a sign on the window "Closed for Inventory". Really???? On a Saturday? You have to be kidding! We already had paid for the rental so we ended up getting our pallet of wood stove pellets from Home Depot. I suggest they do inventory after hours or on a slower week day in the future. I will not be back.
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