Ford's Appliance & Refrigeration Service

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Dex screwed up star rating. This should be 5 stars. Tim was wonderful. Called when he was running late. Listened to my description of the problem with my GE Profile French Door ice maker. Opened the door, fumbled a bit with the ice bin latch and then said "look". Sure enough, there were some stuck cubes tucked way up in the maker. I was sure that I still owed him the stated trip charge, but he didn't ask for it. He said to give it a day to cycle into the ice making mode, and that he expected it to be fine. What a pleasant surprise in this day of "national internet franchises" that don't know what customer service is. WOW!! I will recommend him and will use him again. And, he scheduled me in the same day that I called.

Tim was wonderful. Called when he was running late. Listened to my description of the problem with my GE Profile French Door ice maker.Opened the door, fumbled a bit with the ice bin latch and then said "look".Sure enough, there were some stuck cubes tucked way up in the maker.I was sure that I still owed him the stated trip charge, but he didn't ask for it. He said to give it a day to cycle into the ice making mode, and that he expected it to be fine. What a pleasant surprise in this day of "national internet franchises" that don't know what customer service is. WOW!! I will recommend him and will use him again. And, he scheduled me in the same day that I called.