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PHOTOS AND VIDEOS (12)
BEWARE OF FIT WELL PROSTHETIC & ORTHOTIC CENTER SLC UTÃ¢Â€Â¦
by Cathy siler , 04/27/2015
BEWARE OF FIT WELL PROSTHETIC & ORTHOTIC CENTER SLC UTÃ¢ÂÂ¦ I went to Fit Well Prosthetic located at 50 South 900 East, #1 Salt Lake City, UT 84102, 801-364-3100, my doctor requested a custom made foot brace and a custom made foot insert. When I was at the office the doctor tried to give me an off the shelf insert, when I called him on this first he said my insurance did not authorize an custom foot insert, I assured him that my insurance company did indeed authorize a custom made foot insert and that the insurance company provided me with a copy of the authorization, the doctor changed his story to say now that the same off the shelf insert was a custom made foot insert, when I told the doctor I was smarter than that the doctor became irate and started complaining about how the insurance companies were ripping doctors off and causing doctors to lose money and how people wanted stuff for nothing. I told the doctor that this was between him and the insurance companies and not my fault that he did not have to agree to accept my insurance if he did not want to be one of their providers and that he needed to make me to custom brace and a custom insert. Then the doctor told me if it was up to him he would not accept my insurance but it was his boss that makes him except the insurance. Do not go this place, they will try to screw you and your insurance company, the doctor will treat you like a thief for using medical insurance. Very rude and unprofessional. I complained to the General Manager who did not seem to care even after I showed the General Manager that I turn on my cell phone to record the conversation with the doctor once it got heated. All the General Manager said was that he believed me. I left without getting a brace or a foot insert from FIT WELL PROSTHETIC & ORTHOTIC CENTER SLC UT and filed complaints with the medical board and my insurance company.
From the time
by email@example.com , 09/29/2014
From the time the doctor ordered everything I would say it took 1-2 days. Whenever I needed advice or supplies the staff took care of me. The people they have working for them there are excellent . Thank you for everything.
by SCOTT , 08/13/2014
The office and staff were very pleasant. The visit went well; I was provided with very useful information and was in and out in a timely manner. I would definitely recommend Fit-Well. Thanks.
by blake , 07/31/2014
Shawn was very helpful in addressing my concerns about my girls being a bit older and getting helmets. I would highly recommend Fit-Well to others.
The staff was very friendly
by elishaa384 , 07/22/2014
Everything went well. The staff was very friendly, helpful and made sure I was comfortable. This was a very pleasant experience overall. Well done
I was in a bad car accident
by firstname.lastname@example.org , 05/28/2014
I was in a bad car accident and I thought my life was over. They provided me with a prosthetic leg that literally changed my life. They made the entire experience
They created a Cranial Remolding
by abelardd198 , 05/08/2014
They created a Cranial Remolding Helmet for my baby. I have a toddler who was acting up in the waiting room. Their receptionist actually calmed my screaming child down and occupied her so I could get the information from the doctor during our appointment. Great staff!
They were able
by charles , 05/01/2014
They were able to order the devices I needed. The orthotics fit my prosthetic leg so it catered to me perfectly. They made themselves very available for appointment times and follow up's.
My device did not work
by abejundioo639 , 04/22/2014
My device did not work correctly when I received it from the practice. I brought it in and they fixed the issue at no extra cost. I've gotten other devices that worked perfectly. I was lucky that they resolved the issue quickly so I could get back to my daily activities.
by abdell367 , 04/11/2014
Flexible practitioners. Patient care is very important to them. I was unable to make my appointment and they had a doctor come to me. They told me they do not usually do this so I was so lucky to have them help me like they did. They truly go above and beyond for everybody.